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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! What is free while travelling to Europe?
I am a new Fido customer.I am leaving on a long trip to Europe and will also be on a cruise ship. I will be turning my data roaming to OFF and will be using an esim for data.Here are my questions:1. SMS INCOMING texts: are they free?2. Incoming phone...
Resolved! Compensation
Hello. I've received text messages from fido:FlDO ALERT*You will receive a payment of $90.00 as compensation. Several customers found themselves faced with an out of service network during the July outage. Your satisfaction is our priority.Get it he...
Suspicious message from 438-282-7382
News from Fido ** : similar like this I got a message it shows fido wants to give 90 dollar to me. and theres a link as weal. When I click it wanst my bank info . is that ok to give the bank info or it something else. thanks Talukder70
Complaint to Online Customer Service
I met a very rude online customer service, who was ridiculously impatient, and did not even type the words correct.Earlier for the July service interruption, I was offered with $25 off for bills. I haven't had it appeared in my statement, so I follow...
Poor customer service
I have been very patient with FIDO but I am finding it very difficult to continue trusting Fido team.I was promised $25 statement credit on August 1 and did not see that on my August invoice. I contacted Fido to find out that the credit woulf show up...
