Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Â Â Fido XTRA's TCL 30 5G +...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! any charges for a 1-888 call to US, 1-888-688 4760?
Is there any charges for a 1-888 call to US, 1-888-688 4760?
Dame complaint
I have now been waiting gand on this call for over 45 minutes I was transferred to a supervisor and now waiting another 30 minutes what nonsense 2021 a new cell company
FIDO is a ripoff - Data top up
Back in November 2019 I was travelling for work. I ran out of data, so I did a $20 top up. I immediately cancelled it so it would be a one month top up. I received a message saying that they received my cancel text. HOWEVER I missed the part where yo...
number porting
its been 24 hours after porting my number and still cant use my number, is there any way to resolve this?
Praise for a Virtual Assistant named Ashley
This is overdue shout out but still deserving of one. It is impossible to find an actual customer service email address. Hence, I have to leave my praise here. I hope it gets to the right person. To Management: I chatted with Ashley on Nov 11, 2...
