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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Security Practices
Hi Fido, Just to let you know your security practices are quite awful. After having my account logged into a by a bad actor, I had a phone purchased under my account and no notification of such order. Luckily, fedex emailed me to expect a package fo...
Resolved! Unusual Data Usage on my cell phone
Hello, I've been a Fido customer for over 10 years. I have a 6GB plan, which I have not gone over until last month. I got a message saying I'd gone over my limit.The strange part about it is that I use the same apps each day - Google Maps, Email, T...
Winback team a scam??
2 months ago I recieved calls from Fido Winback like every 3 days and I kept ignoring so I finally answered. The winback agent offered me a deal for me to come back from freedom to fido and offered me $35 for 6gb. I kept saying no and that I wasn't...
Resolved! $5.00 price plan increase
From this month MY PLAN FEE (4+2GM, Talk & TEXT BYOP /1+3GB talk & TEXT BYOP) is increased with 2 numbers. So total 10$ is increased without any notice to me. That's very unwelcome. What happen to it?
Resolved! Fido Text - Is it Legit?
This morning I received the following text purported to be from Fido. It seems suspicious. "(Message from Fido)We apologize for the recent network outage. To make amends, we are providing you with a $50.00 CAD compensation fund. Respond Y to get depo...
