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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
SIM card disconnected
Hello, I just noticed that my SIM card disconnected and I'm not able to do anything on my phone anymore. I can't call, text or even use my data
Resolved! How do I email Fido (what is the support email address)?
Hi, I am looking to email Fido Support, but have not found the email address on their website. Anyone know the Fido support email address? Thanks. ***Edited to add labels***
Esim for fido prepaid
I want to know if you purchase $15 a month plan for fido prepaid, will it work on a eSim?
5GB holiday promo
I received a holiday promo from Fido regarding the free 5gb every month as long as I keep my current plan. I tried to check over my account but there was nothing and just take me to the website. Someone can help me how to get the offer ? Thank you.
Racist customer service 3
I am here to share a very sad incidence which happened yesterday. I wrote sad because I thought Canada is a country where everyone is equally respected.So my sister called customer service as she needed some help to activate service.After that I talk...
