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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Never receive the two-step verification codes, and do not receive all SMS
I have had this problem for 3 years now, and my attemps to resolve this with customer support failed. They balmes my device....Two-step Verification do not work: I never received the codes via SMS although I get the phone calls with the codes (when t...
Resolved! Fido marked my credit card report as deceased person for $1 balance.
My account no: xxxxxxxxx.In feb,2019 Fido marked my credit card as Deceased person for an outstanding payment of $1. Because of which i was denied credit card for 2 years, my credit score check was disabled by Transunion because I was tagged as 'dece...
Resolved! aaarrr
my account suspend...I payed my bill..how can i active again my line
Resolved! Was supposed to get $50 bill waiver in my third month but didn't
I took the newcomer plan and my first time with Fido, was told that tere is this scheme where I would get a $50 off my bill in the third month but now I have been charged. I vaguely recollect also getting emails that I was referred. Now am not sure w...
Resolved! What is free while travelling to Europe?
I am a new Fido customer.I am leaving on a long trip to Europe and will also be on a cruise ship. I will be turning my data roaming to OFF and will be using an esim for data.Here are my questions:1. SMS INCOMING texts: are they free?2. Incoming phone...
