Hello Glimaru,
Welcome to the community!
Firstly, you should note these forums are community-driven and not intended as a venue for customer services. That said, I'm not sure anyone here would be able to answer your question without actually having called that number.
There are some important things to note regarding toll-free phone numbers. While North American toll-free numbers can generally be called free of long-distance (LD) charges from Canada or the US, it depends on the designated area as determined by the business owning the phone number. In addition to restricting those numbers to either Canada or US, some businesses may also place additional limits on their free usage (ie only from certain states or provinces etc)(see here). It would be a similar situation with toll-free phone numbers from other Countries. It all depends from where they wish to accept the long-distance charges. Many toll-free phone numbers are not free from long-distance charges when called from a different Country.
Since the designated call area is determined by the businesses, it's not possible to know the availability of a particular toll-free number in specific regions just by the phone number itself. That said, I am aware that particular number is listed as an International Toll-free number for Canada (see here). However, the carrier listed associated with that number is TATA. Unfortunately, I have not been able to determine whether that number is applicable with mobile providers or landline providers etc. TATA Communications does not specify anything about services for calling overseas on their website. While it is possible that number may be used without charges from any Canadian mobile or landline provider, with the case of the USA, they do specify each mobile provider.
Since the designated call area is determined by the businesses, it's not possible to know the availability of a particular toll-free number in specific regions just by the phone number itself. The only way to determine whether a business is willing to accept the long-distance charges for their toll-free phone number from a particular location or provider would be to enquire with them directly. I understand the particular Catch-22 aspect of the situation. However, the company may have other means of communication to determine the company's designated call area (ie social media, email, etc).
Another community member had the same question (see here). Unfortunately, there does not appear to be any follow-up regarding whether calling that number was indeed free from tolls when called from Fido. If BPI does not accept the charges for the call from Fido, it should be noted that the call rates may have changed since that post.
Hope this helps 😀
Cheers
