General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Change of plan

My husband and I have bought the fido plan (40$-8G and 45$-15G). But the price and G amount is much for us and both want 35$plan. But I can not find the 35$ plan. How can I change our plans.

Zahra-km by I'm a participant level 1
  • 726 Views
  • 2 replies
  • 0 likes

Resolved! Detailed call history with incoming call #

I lost the phone, so I lost the contact, sms, call history of a very important number.   I used to be able to see all call logs online, this was not there anymore.   Now the bill only shows the incoming call at certain time,but not the number it call...

ETTLI by I'm a participant level 3
  • 32705 Views
  • 19 replies
  • 2 likes

Resolved! Stop the roam service?

I am outside Canada now.  How can I stop the roam?  Because I received a message from Fido I had been told that I am freely to use roam.  I accidentally received some WhatsApp message.  How can I stop roam now?

Constant by I'm a participant level 1
  • 10621 Views
  • 3 replies
  • 0 likes