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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Please reverse my plan change
I didn't know there was a penalty if I changed the plan. Please cancel the change today. 25GB 50/mo used before.
Call forwarding error message
What can I do if I get an error message: "Setting Activation Failed Voice Call Forwarding On All Calls" I have an iPhone 5c, iOS latested update. The Call Forward button under 'Settings' and 'Phone' does not work. It just cycles.
Resolved! Black Friday deal issues
I'm having issues with the Black Friday/Cyber Monday deals that weren't properly applied to my account. I tried calling but spoke to someone who insisted he couldn't help me and straight out refused to transfer me to a supervisor. I was wondering if ...
Why 25G BYOP plan doesn’t have$15 discount
I switched my plan in November 28 by a Chinese Fido argent.She promised I can 15 dollar discount but now I still need to pay $50. Anyone know what happened?
Account name mistake by fido
I went to buy new phone from fido on boxing day. There was a huge line, took me 1 hour to reach but store denied giving me phone saying my ID do not match my account name. I didnt put my name in fido system. Its a mistake by fido associates. Give the...
