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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! My phone device monthly plan has been cancelled
I have upgraded my line with a new phone device that had 24 months monthly plan, but then i was offered a new cheaper monthly wireless plan through the fido app. But after changing my wireless plan to the cheaper one, my phone plan has been cancelled...
How do I email the Office of the President?
I basically got scammed by Fido after what should have been a simple price adjustment that turned into a 23-day ordeel. I've never seen such an unprofessional and messy lack of communication before. My case was escallated to the Office of the Preside...
Resolved! Account suspended but got charged full fees
I had an incident where I lost my job and missed a few payments, the account was suspended and I thought I will pay it back the following month. However I got an overage charge of over 400$ when I did not even use my phone. I now have a job and willi...
Resolved! OVERCHARGING
FIDO KEEPS CHARGING ME WITH THE DEVICE THAT ALREDY ENDED! Plus, charging you for the service daya you didn't use, AT ALL
Resolved! Delete Fido Community Profile
I think someone made a Community Profile without my knowledge, I would like to delete the community profile account without deleting my Fido account. Does anyone know how I can do this?
