Hi, I have an issue regarding a promotion not being applied to my monthly bill. I have 2 lines and each costs $35/month. When I made the changes to my account online on November 2022, it says that if I complete the transaction, a $15 discount will be...
Just a quick question. When a credit or refund has been given to me due to invalid charges, does that include taxes as well? I've talked to an agent before and she gave me credit plus taxes. Earlier today, I talked to a different agent and he told me...
I have the same issue. Did all troubleshooting steps. Everytime I login, there's a pop-up message that says "GENERIC_ERROR_TITLE" below that, it says "WE'VE_HIT_A_SNAG" Then, when I tap OK, it directs me to a screen that has my name and number at the...
