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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Taking a pre-owned phone with fido payment program affect my current plan?
Hi,I have a subsidized phone plan for 12 months as I am new immigrant in Canada. I saw the option to buy a pre-owned phone from Fido with the Fido Payment Program at a good discount with monthly bill credits.My question is if I purchase a phone with ...
International Roaming
I recently popped across the border to Buffalo this past weekend. Before going, I called FIDO, selected the Roaming Option. An automated message said that my "International Roaming was ON". I thought I was good to go. Upon getting to Buffalo, I had...
Service is aweful
Service is aweful
Resolved! cannot view my bill online.
Every time I try to view my bill, it says Thanks for choosing Fido! Your first bill isn't ready yet. It has been going on for a year.Went to the Fido Store, They could not fix the issue.
Resolved! Complaint against store and employees
How do I make a complaint against employees and a store in general? I recently went in to upgrade my phone and was pushed to a phone that I didn't really want because the employees wouldn't listen to me about what I wanted and was qualified for. They...
