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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Black Friday Deal

I bought iphone 13 128 in black friday deal for 12$ per month after bill credit of 22$ and down payment of 220.75 (with tax). I don't see bill credit of 22$ in my account instead i see monthly payment as 34.68$ + tax. My bill is not generated yet aft...

Loguindu06 by I'm a participant level 1
  • 650 Views
  • 1 replies
  • 0 likes

Resolved! Poor customer service experience... 4hrs wasted

Hi everyone, I am writing this post to share my bad experience with Fido after being a loyal customer for more than 5 years... My next step is to escalate it to CCTS, as my experience was disapointing and made me rethink about being proud to be a Fid...

A_Ismaiel by I'm a contributor level 1
  • 5299 Views
  • 10 replies
  • 3 likes

Resolved! Do you charge incoming and outgoing calls?

We are really upset how do cut the usage minutes. Me and my wife using Fido from 22nd september. My wife's plan is 500 Canada wide minutes. Usually she only call me and most of the times, I cut the call and back her. However we astonished her Canada ...

Kayser207 by I'm a participant level 1
  • 8042 Views
  • 7 replies
  • 0 likes

Phone upgrade effect plan?

Hi I registered my phone plans last July and I want to upgrade my phone. Will this effect my current talk text data plan or can I still use my plan as is?

Taliyaa by I'm a participant level 2
  • 1584 Views
  • 3 replies
  • 0 likes