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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Why am I paying 10$ more on an BYOP plan

I am currently playing $50 for a 4GB BYOP plan when there is currently a BYOP with the same ammount of data for $41.25 and its not even a promotional price. Why is it that on the app it tells me to change my plan for a "deal" that is more expensive w...

grayr by I'm a participant level 3
  • 928 Views
  • 5 replies
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Nation wide outtage

I'm going to guess that Fido will do what they did last year, and offer to pay the $3.00 for the day. Which is an absolute slap to the face to everyone. I run electronic logs to operate a commercial vehicle. No service, no logs. Among everyone else t...

Rigger0716 by I'm a participant level 2
  • 461 Views
  • 1 replies
  • 1 likes

Resolved! Winback offered $10 discount that I never received.

To begin, I was previously with Freedom Mobile.On December 4, 2021, I was contacted by an agent named Shimone calling from 7x Powered Group Fido Winback Team, offering me 25gb for $45. She told me that she would give me $10 off, so it would be $35+HS...

Moonglade by I'm a participant level 1
  • 689 Views
  • 1 replies
  • 0 likes

Resolved! BYOP plan

Are terms associated with the BYOP plans? I was trying to make an online change and the "contract" keeps  referring to term plans where applicable. But no where does the BYOP plan explicitly state anything about a term (unless I am missing it). Sorry...

RalphWBraun by I'm a participant level 2
  • 2671 Views
  • 3 replies
  • 0 likes