Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.  Fido XTRA’s Walmart eGift Card Contest...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Lodge a complaint
I am total disasppointed on today conversation with your Fido customer service. I had set up a new phone data plan yesterdy through live chat. I am told I will have 1000 new long distance minutes start from new plan on Feb 24. The existing balance LD...
Resolved! FIDO WINBACK TEAM ARE MAKING THEMSELVES HARD TO TRUST
So, i was formerly a Fido customer but now i'm currently a freedom mobile and ive got the iphone Xs Max 256gb. On Feb 5th, 2021 got a phone call from someone from the winback team trying to bring me back as a customer of fido. Here's the Breakdown Sh...
Porting-out number
Hi, I am looking to port from Fido to another provider. What are the ways to do it?
Really bad customer service
Terrible customer service. I can't reach any supervisor or head office
Unprofessional Constance office of the president
I contacted Fido snd Apple as my device was dropping calls. I spent over 2 snd a hslfmonths going back and fourth with Apple and Fido snd no one taking ownership for this problem and continued to point the finger st each other. Finally spoke to Const...
