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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Resolved! Cal display

Looking to upgrade my plan from a very old plan (pulse). Can someone confirm that all current plans (talk and text) come with call display? I'm just looking for the number to be displayed on incoming calls. Even if it's not a contact in my phone, the...

Felix01 by I'm a participant level 2
  • 597 Views
  • 2 replies
  • 0 likes

Resolved! Payment

Hi all.I switched from Chatr to Fido yesterday and paid the bill through the Fido app. Before payment, the balance was $0. After payment, the balance became -30$. Today the balance is -86$. Help me figure out why? Is there anything else I need to do?...

Yuta196 by I'm a participant level 2
  • 801 Views
  • 2 replies
  • 0 likes

50$ setup

I've been with Fido a while but just did an upgrade over the phone since the plan rate I was looking for was not available online. Spoke to atleast 4 different people before being able to find someone willing to listen and actually help.I have never ...

Tictac by I'm a participant level 1
  • 588 Views
  • 1 replies
  • 0 likes

Cancel mobile upgrade

hi last night I have see the plans bye mistake  upgrade my plan and add a device so I want to cancel this upgration.

Gill83 by I'm a participant level 1
  • 383 Views
  • 1 replies
  • 0 likes

Retention

Could someone pls message me for an upgrade and or switch of plans?thanks.  

Loonger by I'm a participant level 2
  • 407 Views
  • 1 replies
  • 0 likes