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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Forced to pay for plan when I had not even know about the SIM
Hi Team, I am surprised to know that I've received the mail to pay them for a bill which even I didn't know. I'm already using FIDO which is currently running and i am paying bill on time. I'm getting scared about what to do now. As per the mail, Av...
Fido's Hold Music
For the love of God, please update your hold music. I've been listening to the same music for over a year . Apple gives you the option of different music genres or just silence. For most aging baby boomers, your music is just irritating. For a high t...
Fido Reservation system
Hi booked a device on Dec 24 through Fido Reservation System. Anyone can suggest what is the possible date for receiving the device
Promised discount amount not applied
Hello, I changed my plan on November 29th 2022 with the discounts prompised by the FIdo customer service agent for 2 lines that I have with Fido. She confirmed me several times that the discount will be applied toward 2 lines for next 15 months start...
Not able to send messages error 28
Hi Team,I recently port my sim from Koodo to Fido.Since then I am not able to send messagesMy phone is showing error 28.I tried calling customer and tech support but they are not able to solve the issue I seriously get frustrated. Can you help me ple...
