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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Boxing day deals for iphone

I called on boxing day 4 pm to upgrade my device from iphone 7 to iphone 11 pro 256gb.CSR gave me some optiopn and best option was my current plan with 35$ and 30 tab/fianncing so.My final bill willbe 65 plus tax. but while serching some other option...

janakdhokiya by I'm a Participant Level 3
  • 276 Views
  • 1 replies
  • 0 likes

Revised final bill

Last month, I received my final bill for my account. There was an issue with the bill so I called in and a rep was able to add a credit to my account to fix the issue. My question now is will I receive a "revised final bill" to show that a credit adj...

Fmff by I'm a Participant Level 3
  • 404 Views
  • 3 replies
  • 0 likes

Waiting for number to port over

Hello, I am supposed to have my old number port over to Fido but i got a text message from 647-448-9950 saying "Hi, its FIDO, we cannot transfer your number because the porting number user did not approve the port within the allotted 90 minutes. Shou...

n_hussain by I'm a Participant Level 1
  • 474 Views
  • 2 replies
  • 0 likes