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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Poor service

Poor customer serviceI have been loyal fido customer since August 2009, it has been more than  13 years. (Total 160 months, i have paid more than $16,000 to Fido for its services)I guess its time to switch to a different carrier.I was on hold for 2.5...

Md18 by I'm a participant level 3
  • 533 Views
  • 1 replies
  • 1 likes

Resolved! Text from Canada to US

Hi, My plan has unlimited texting, which says that "Unlimited Text, Picture and Video Messages from Canada to U.S. & Intl Mobile Numbers". Is that mean I won't be charged extra if I send a text message to the US? Thank You!

123four by I'm a participant level 1
  • 4765 Views
  • 3 replies
  • 0 likes

BANGO

yes for the last three months i was billed for this unauthorized billing. i do a lot of call to fido and directed me to bango so the Google and i did it bango only base on my number but i didnt get any notification that i purchased any at the play st...

anthonysman by I'm a participant level 1
  • 4731 Views
  • 10 replies
  • 1 likes

Same Plan with different pricing

Hi community Our two years term with Fido comes to an end today, and we've decided to check on a new plan for myself & momWe've just did an upgrade to the plan & phone with exclusive offered to both mine and mom's lineThe weird thing was both of our ...

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Diulasaint by I'm a contributor level 2
  • 465 Views
  • 1 replies
  • 0 likes

Can't get through to anyone

I have been trying to contact Fido to unblock my data roaming on my account, as I am traveling in a few days.. I tried Facebook messenger, and they message back once every like 12 hours and 3 times now I have had to fill out an authentication form 3 ...

Aquarius0131 by I'm a participant level 1
  • 377 Views
  • 1 replies
  • 0 likes