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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Frustrated with Ordering a New Phone
I was happy when there was a very nice promotion of phone back on July 2022. My ordered went through no problem but its just taking forever to get fulfilled. I called fido and chatted with several reps many time and they acknowledged that they receiv...
Resolved! yes, I owe money!
I want to talk to Fido about it! Fido does not want to talk to me! Phone cut off, so no call or text, Fido famously does NOT do email, "live" chat has no response for more than half an hour, and the facebook page, rated "very responsive" (HAHAHAHAHAH...
Refund?
Just received my August bill but there's no sign of the promised compensation for the recent outage. What gives?
EXPRESS STORE PICK UP
Why do we have the Express Store Pick Up option when you have to wait for more than 5 business days, and still no email confirmation for your phone being ready.
Port Out Request Assistance
Hello ! I am not satisfied with the current plan offered compared to other providers and would like to seek assistance to port out of Fido.
