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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23525 Views
  • 0 replies
  • 8 likes

Retrieving my inactivated Voice Mail

Hi,  My mobile plan includes Voicemail, but I realized I've never received any voicemail yet and my friend told me my line doesn't lead a caller to the Voicemail to leave a message.  I called My Voicemail Center to activate it, and it asked me for 10...

Snghye by I'm a participant level 2
  • 570 Views
  • 3 replies
  • 0 likes

Resolved! Merging internet and mobile into one

I recently signed up for mobile services with Fido after having fido internet for about a year. I used the same email account during sign up in store but yet I am unable to view both my mobile and internet account when logging into my account. Please...

Vincy1 by I'm a participant level 1
  • 1087 Views
  • 5 replies
  • 0 likes

Is this a joke?

I am still waiting for my phone for one and a half months and this is what I see on Fido App!!! Not enjoying my phone but enjoying Fido's false comments!!! Fido really think I will let my friends fall for these traps?   

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ZeePee by I'm a contributor level 2
  • 368 Views
  • 0 replies
  • 0 likes

Great Service

Gurkirat provided such an amazing service today! He was very helpful and graciously gave me promotions, which I dearly appreciate. 

Suaad1972 by I'm a participant level 1
  • 469 Views
  • 1 replies
  • 2 likes

Resolved! New SIM Card and cannot set up voicemail

I have a Samsung S8 and we switched from Rogers to Fido.  I got a new SIM card and now cannot set up my voicemail.  I dial the VM number, get the prompt to enter my phone number but it states it is not a valid number.  cannot get past that point.  Ve...

CindyH1 by I'm a participant level 2
  • 2034 Views
  • 4 replies
  • 0 likes