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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fraud
I was convinced by Fido representative to port my two numbers from Telus on December 5,2022. Representing authority from Rogers number promised $35 plan each for my numbers ************ and ************. One plan of US calling on ********64 for $7 wa...
Bad Experience
I went to the store in 270 Hays Blvd Unit 5, Oakville, ON L6H 7P3 with my son this afternoon, and the service I experienced was beyond terrible. it was the epitome of awful service. I go to confirm my account and get ridiculed in front of my son by t...
Resolved! Non late charges
Fido continuously charges non late fees. This is the definition of "********."
Resolved! I was charged for others $180 in the last bill
Hi, I was charged $180 in the last bill for line of 416 735 6196 as of roaming? I discussed with your specialist on Dec2022, the same charge in the Dec. bill for using roaming, I was advised to prevent of this charge in out of Canada you should tur...
Resolved! Always have high bills and no customer service
Been with fido for years and it is so miserable how badly I am treated. My phone bill his always astronomically high. I give them 300$ a month at least and my new bill is always super high. I changed my phone plan and tried to pay off the remaining b...
