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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Incoming calls
Hello can I check incoming call number if it's a private number when I received that call???
Unnecessary Payment
Hello thereRespected Mr/Ms I m a student just arrived canada 1 month ago and I was told to get a Fido sim card , so I did buy one but the plan I getting was only 15 GB data for 55 dollars with additional activation charges of 50 dollars and other tax...
Resolved! eSIM cost
Hi, I wanted to move to eSIM from Physical SIM on my Pixel 6 PRO. The chat rep said it can only be done in Store and when I asked the cost of eSIM, I was told it is not going to cost (chat screenshot below). Is it true that if I visit a Fido store, I...
Resolved! Once again, disappointed
I've been a loyal customer for 7 years now, always paid my bill. Even had the same phone for 5 years.And out of nowhere it stopped working. So I went to change it , and now theyre charging me 50$ for ''service set up fees''What a joke. Had to wait 5 ...
How to cancel International Long Distance Preferred Rate add-on?
Is there anyway like online or via email or so to cancel my international long distance preferred rate add-on without calling Fido when I am not in Canada? When I was trying to opt out the add-on online, I couldn't find any options to take out the ...
