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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23786 Views
  • 0 replies
  • 8 likes

Fido Pre-Paid - Misled at a Fido Store

This is my terrible customer experience with Fido & Fido stores:I'm visiting Canada and purchased a $45/mo plan with 4.5GB of data at the Fido store in Park Royal, West Vancouver.  The representative explained that I could top up the data with anothe...

ryan996 by I'm a participant level 2
  • 1207 Views
  • 3 replies
  • 0 likes

Resolved! Lost sim

I have lost my sim in Pakistan and I am travelling back to Canada in 2 days. Is there anyway I can get a new sim at the pearson international  aiport? 

hasannahmed by I'm a participant level 1
  • 2303 Views
  • 4 replies
  • 0 likes

Spam call

 OMG fido please do something!!!!!what the hell is that I keep receiving so many spam callsthey are calling me every 10 minutes !!!!

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SoraShiro by I'm a participant level 1
  • 538 Views
  • 1 replies
  • 0 likes

Mobile Data Issue

My new Samsung A03 worked awesome at start, but for the past few days I have been having issues accessing my mobile data.  I can connect to data a few times, and then after that it won't come on unless I restart my phone.  If I do that, it will work ...

Kathyfast27 by I'm a participant level 2
  • 838 Views
  • 3 replies
  • 0 likes

Resolved! What is this charge at the bill??

 Why Fido charge twice of current plan fee? I know the yellow part was charged because I changed the plan, but why was the red part imposed?

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BC11 by I'm a participant level 3
  • 1297 Views
  • 3 replies
  • 0 likes