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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! 20 GB Double Facturation
Hi, I am a new Fido client and I just received my bill for the first month of utilisation. However, when I check the bill carefully, I am charged the 20 GB and call and texts unlimited across Canada two times. One time for the monthly payment, which ...
Resolved! Exclusive deal on mobile app leading to cancellation of monthly finance.
Recently bought iPhone 13 256GB with Fido Monthly Finance on 28th Dec 2022 with $38 25GB monthly plan and 20$ monthly credit on finance. On 2nd Jan 2023, got an exclusive deal on my Fido Mobile App for $30 20GB monthly plan and I opted for that. Howe...
Unable to receive verification texts
I've been unable to receive 6 digit security code texts from PayPal for the last few days. My phone number is correct in their system and they have advised me that the texts are successfully being sent from their end but I am receiving nothing. I cal...
Resolved! Waiting for call back
Call back said 22-33 minutes...waited an hour. Called again and it's 48-1:12 minutes. Yesterday was 3 hours! This is unacceptable!!! Revenue Canada is not as awful waiting as it is with this company!!! Time to consider a new provider.
Change your carrier - Purolator is not delivering the package!
Me and my partner are expecting the delivery of our new phones (Seperate deliveries). It happen first on my delivery - the tracking say it's on it way then right away it said that it was a missed delivery - receiver not available. They did not ring t...
