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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido overcharging
I recently went to the U.S. to take care of my mother due to surgery for stomach cancer. For three days I used Fido US roam. For the next 12 days my phone was on airplane mode and I just use wifi. Now, imagine my surprise when I received a bill for ...
Resolved! Scam or Real?
I've been recievcing a phone call from a number listed as 1-833-xxx-2394 stating they're from fido/rogers loyalty department. They were offering me an internet plan, 500mbs down, unlimited data for around $45. She mentioned other great rates aswell f...
Resolved! Huge Bill due to loss of long distance option
i got a huge bill of $800 and they refuse to adjust . i am using the fido from many months. I requested add on data and representative told me a plan with more data and told me to do it online .I also requested that I dont want any other changes in p...
Going out of the country
Hi! I will go back to my country for vacation for one month. So I'll not use Fido for one month for sure. Is there any way to stop the bill for that month? I don't have any down payment for phone, I'm just paying for the monthly usage fyi!
Resolved! Hold the fido service
Hello, I am going to leave Montreal today and I will come back after 3 months, so I am asking, is it possible to hold the fido service for 3 months while keeping my number until I come back to Montreal?? Thanks for you help
