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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Fido Text - Legit???

Hi!I was in the USA March 3-12th. I received a text from Fido on March 4th (it literally says Fido) and I do not see a number attached. This is what it says:Fido svc msg: Hi it's Fido with an exclusive gift for you! It's our way of saying thank you f...

Soos by I'm a participant level 2
  • 1681 Views
  • 3 replies
  • 0 likes

Resolved! Traveling

Hello, I am hoping to get feedback and suggesting regarding traveling to the Carribean. I have to do at least two, 4 hour long zoom meetings while away and the Wi-Fi in Cuba is not the best. I was thinking to pay for roaming/travelling abroad package...

JL771 by I'm a participant level 1
  • 1333 Views
  • 1 replies
  • 0 likes

Resolved! Phone bill increase

I was wondering if anyone knows why my Fido cellphone bill increased by 2$. I know it's not a lot but I don't understand the increase. Thanks

natbeau6 by I'm a participant level 1
  • 1195 Views
  • 1 replies
  • 0 likes

The worst customer support service experience

Hi, I just spoke to an agent over the phone, and it was the worst experience in my life. I needed to suspend my phone lines coz I am traveling. I asked her to make sure that the plan would remain unchanged. It's because just two weeks ago when I was ...

Alena1 by I'm a participant level 1
  • 1026 Views
  • 1 replies
  • 0 likes