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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Hidden Roaming Charges $15 / Day Plan
I just joined Fido around Mid Nov. I have been traveling out of Canada since Dec 10th, 2022. I am still outside the country. In the last bill, to my horror, I found that roaming charges had been levied and a $15 / day plan was activated without my co...
Resolved! Add ons monthly fee $3
Today, I have inadvertently signed up for 5GB free data today but did not realize there is $3 add on monthly fee now added to my bill. How can I cancel my order ? Please help. I don't want to pay extra $3 per month for data I may not use.
Terrible customer service
Just wanted to cancel one of the unsed lines today but ended up cancelling all services with Fido because of the unprofessional specialists. Is it a way to reach the customer service manager to file a complain? They really try to take every doallr fr...
Transphobic staff to report.
Hello there, I had an interaction with transphobic staff online today. I have screenshots and such that I can provide, name and where there work out of. The interaction happened on Instagram. I have now been hung up on twice, told now can help, and n...
Cellular data not working! Roaming not working!
My cellular data and roaming not working most of the time. I'm missing on important calls and emails, can not use navigation... Why am I paying for the plan with data if I have no data?!!! Your tech support sucks - instead of help got a sales pitch t...
