Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! How to make my general voicemail greeting play instead
Hi, After months of not having a proper voicemail message, I finally set it up. I set up my voicemail message, the one that's long and are usually like "Hi, this is xxxxx's voicemail please leave me your name and..." You know what I'm talking about...
Complaint about a live chat Specialist
I ask the online live chat specialist why my bill increased from $48 to $50 and she says it was because there was a $50 returned payment charge. And I ask where the policy says the returned payment charge is $50 and she say to look at the page 2 of t...
How to access AskJack
How do I access ask jack?
Worst customer care
I have port my number 2 year ago but there was a tablat free and data line. You are changing me almost 11 $ every month from 2 years. I won't let my hard earned money go without any reason. Refund me or I would go for legal advice evan I would spend ...
Resolved! Data delayed by 12 hours
I changed my phone plan this month to the 4GB $55 and since then my data has stopped working and it says "data delayed by 12 hours on my dashboard.
