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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Change name on account

Hi All, I'm a new customer to Fido and already frustrated before first billing cycle. Bought my sim from loblaw mobile shop the teller updated my name wrong for account opening and didn't even give me any contract/ agreement also as a print out. This...

Santhosh92 by I'm a Participant Level 2
  • 400 Views
  • 2 replies
  • 0 likes

Resolved! 1000 Long Distance Min 24 mos.

Hi, Fido On my statement, it says   1000 Long Distance Min 24mos. Do I have 1000 long distance minutes for 24 months? or 1000 minutes every month? Thanks,  Tony

Win back team don’t call me back

Hi there        They called me on last Wednesday and that time I'm busy tell them to call next day but until now I still don't receive a call back. Is any way to get them? Please help me also I got email offer more than 2 weeks ago but can't do nothi...

destinypooh1 by I'm a Participant Level 2
  • 233 Views
  • 1 replies
  • 0 likes

Activation Fee?

Hi, I joined Fido just this past month and received my first bill, but there is a $45 activation fee? I thought it was waived when activating online? I did the whole set up online. The only time I called Fido was because my phone was blacklisted befo...

jynnn by I'm a Participant Level 1
  • 272 Views
  • 1 replies
  • 0 likes

referral

how do I get my referral?   I sent another request but still nothing.   Email me: XXXXXXXXXX

99isd99 by I'm a Participant Level 1
  • 345 Views
  • 1 replies
  • 0 likes