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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Same Plan with different pricing

Hi community Our two years term with Fido comes to an end today, and we've decided to check on a new plan for myself & momWe've just did an upgrade to the plan & phone with exclusive offered to both mine and mom's lineThe weird thing was both of our ...

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Diulasaint by I'm a contributor level 2
  • 363 Views
  • 1 replies
  • 0 likes

Can't get through to anyone

I have been trying to contact Fido to unblock my data roaming on my account, as I am traveling in a few days.. I tried Facebook messenger, and they message back once every like 12 hours and 3 times now I have had to fill out an authentication form 3 ...

Aquarius0131 by I'm a participant level 1
  • 292 Views
  • 1 replies
  • 0 likes

Resolved! Cal display

Looking to upgrade my plan from a very old plan (pulse). Can someone confirm that all current plans (talk and text) come with call display? I'm just looking for the number to be displayed on incoming calls. Even if it's not a contact in my phone, the...

Felix01 by I'm a participant level 2
  • 484 Views
  • 2 replies
  • 0 likes

Resolved! Payment

Hi all.I switched from Chatr to Fido yesterday and paid the bill through the Fido app. Before payment, the balance was $0. After payment, the balance became -30$. Today the balance is -86$. Help me figure out why? Is there anything else I need to do?...

Yuta196 by I'm a participant level 2
  • 716 Views
  • 2 replies
  • 0 likes

50$ setup

I've been with Fido a while but just did an upgrade over the phone since the plan rate I was looking for was not available online. Spoke to atleast 4 different people before being able to find someone willing to listen and actually help.I have never ...

Tictac by I'm a participant level 1
  • 498 Views
  • 1 replies
  • 0 likes