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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How does a temporary suspension work?
I'm going on exchange for 6 months and won't be using my phone plan for Canada. I scheduled my suspension, but in the billing it shows the suspension as an add-on with my usual plan. I was confused on whether I'll only be charged $7 plus tax or wheth...
Printing Invoices & Payment Summary for the year
In preparation for my business income taxes, I wanted to print out a summary of my cell phone invoices and payments for the year. Unfortunately, the FIDO help line told me that there is no way to do this; instead I'd have to download or print each mo...
Can I activate my phone if the office is closed today (New Years Day)
Hi everyone,I'm not a techie and just got my new Sim card. Can I activate my phone today, moving from another provider with all the cell phone company offices closed? Not sure how hard it will be for a non-techie like me to do it without calling in...
$457.92 as my service restoral fee. WOW!
Hi, My temporary suspension started on May 31st, 2024 and ended on December 3rd, 2024. I just got my bill today in which it's mentioned that the service restoral fee is $457.92 + HST.Is there anything like service restoral fee? If yes, how much...
