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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

Customer Service/Retention

If anything this is for visability. I have been using Fido for almost 8 years, called them to see if they could match their competitors. After going back and forth for a while, the best they could do is match the plan and give me 9 dollars off a new ...

faSFGASDF by I'm a participant level 3
  • 44144 Views
  • 30 replies
  • 5 likes

Resolved! Long distance calling to USA

I am searching everywhere to find out how much the PER MINUTE cost is to call the USA. Fido does not share that information anywhere. Every search for this information steers to me a page where I can add a monthly package. I am trying to determine if...

KenScott0717 by I'm a participant level 1
  • 863 Views
  • 1 replies
  • 0 likes

Free 20gb

Just received text message and cannot claim.Fido svc message: Hi it's Fido. We're spreading the warmth this summer! We want to offer you FREE DATA, so here's 20GB of FREE EXTRA DATA every month - totally free with your current plan. It's our way of...

Dauph by I'm a participant level 1
  • 2380 Views
  • 9 replies
  • 4 likes