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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24111 Views
  • 0 replies
  • 8 likes

Resolved! illegal increase on the monthly fee by Fido

I changed my plan to Fido Payment Program - 2GB with $35 monthly fee on January 12, 2021, which is a permanent plan until I change it.   I don't have any promotion like $10 reduction for 12 months or balabala..... It is $35 permenantly.   In March 20...

fibo123 by I'm a participant level 3
  • 8744 Views
  • 13 replies
  • 2 likes

Unable to Link/Login into my Account

Hello,Today i am getting a page to link the account to my personal profile when i click on my services tab or other tab under my email and it wont let me go through.When i put the postal code it states "Sorry, something went wrong on our end. Please ...

JIGAR2 by I'm a participant level 2
  • 278 Views
  • 1 replies
  • 0 likes

Resolved! Get the number who left the voicemail

Hi,I recieved a voicemail yesterday but the guy didn't left any numbers.  Is there any way to know from which number I received the call?Thanks,Sidjo      

sidjo by I'm a participant level 1
  • 65078 Views
  • 4 replies
  • 3 likes