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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23741 Views
  • 0 replies
  • 8 likes

Great staff in Burnaby

I would like to appreciate what Mike did yesterday morning in FIDO Burnaby store.He is a great staff, explain the service  plan clearly, and some Canada informations for me. Because I just come to vancouver a few days, confuse about the stuffs and li...

Lanf88 by I'm a participant level 1
  • 240 Views
  • 1 replies
  • 4 likes

Resolved! customer service

i called fido this morning to get my another phone line to be separated billing and account. he took one hour and half and finally told me that he couldn't separate the account and advised me to go to the store to get it done. Hello....that means the...

meikungkua by I'm a participant level 1
  • 324 Views
  • 1 replies
  • 0 likes

Resolved! International roming

Hey  Fido I'm using your service from past two years and paying above 80$ a month still my package does not include any international roming , I request to provide some good offers otherwise I will move after spending two year with disappointment   

Milan1999 by I'm a participant level 1
  • 322 Views
  • 1 replies
  • 0 likes

Not requiring voicemail password

Hi,Everytime I go to voicemail I have to enter my password. Is there a way to not be required to enter password when you call the voicemail from your phone? Thanks

The-Alley by I'm a participant level 2
  • 445 Views
  • 4 replies
  • 0 likes

Phone number

I went to change my phone number off the app but its saying I used all 5 changes for this billing period. I haven't not. What am I to do when I want to change numbers and I didn't use the number change?

RNR86 by I'm a participant level 1
  • 179 Views
  • 1 replies
  • 0 likes