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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

Prepaid Recharge from INDIA

Hello Currently im in india. I have prepaid sim and balance is low. I am not able to reacharge. Can you please tell me how can refill from india

918653023 by I'm a participant level 1
  • 115 Views
  • 1 replies
  • 0 likes

close my mobile account

hi, I want to close my mobile account but I can't contact you in any possible way presented on the site. the operator does not answer.

Nick_192 by I'm a participant level 1
  • 120 Views
  • 1 replies
  • 0 likes

False advertising by Rogers Communications

Googled "pixel 8 pro fido"At the very top of the search result was a row of GOOGLE PIXEL 8 PRO PHONES ALL ADVERTISED AS 24X$26/M ON A TWO YEAR DEVICE PROGRAM WITH FIDO. The SPONSORED advertisement was paid for by Rogers communications. When I contact...

midgebit by I'm a participant level 2
  • 147 Views
  • 1 replies
  • 0 likes

Credit refund

I cancelled my service in December 2023, waiting for credit refund of $54.20 since. It shouldn't be this hard to get my money back which Fido over charged. Such a hassle to keep trying to get a hold of on live chat and phone call. My last conversatio...

Victoria1234 by I'm a participant level 2
  • 138 Views
  • 1 replies
  • 0 likes