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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Incorrect Service Charges & Misleading Information
Dear Fido Customer Support,I received a call from a Fido agent in December who offered me a $39 plan with a $10 discount and an additional $10 discount. To ensure clarity, I specifically asked twice—on the same day and again the next day—whether ther...
Resolved! Is it a Fido scam?
Today i got the call from the following numbers mentioning that they are from Fido Promotion Team, and they made me to order iphone16 Pro. 438 595 3988604 265 1717 Above number is valid FIDO number?
Lost sim
Hi, I lost my sim out of canada at the moment, can I get a new one with the same number?
Resolved! I NEED TO GET IN CONTACT WITH THE FIDO PRESIDENT EMAIL - PHONE
FIDO IS SUCH DISAPOINTMENT AND THE REPS ARE HORRIBLE LIARSI have been trying to get some help and no-one has helped me. I have been a customer for many years and renewed my contract several times with Fido. I am a valued customer and really enjoye...
Fido extra hour not working and drained all my 50GB plan
Yesterday, I wanted to download something and decided to use my 1 hour from extra at 12:39 am. It was a bit weird at first because the data stopped going up after 600Mb. I thought it was all fine when this morning at exactly 6 am, I received 4 texts ...
