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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Account Suspended
My acciunt was suspended after paying one of the two installments I promised to make. And then Fido asked me to call them. How am I suppose to call them when my account is already suspended? Is this how you treat your customers?
Resolved! Network
Hi, I am fido for long time .. recently I have move my place and living in basement room. Does fido have any solution for my problem where I am only receiving 2 signals.. and internet takes such time to load.. please contact your R&D and provide m...
How to remove my paid Fido bills from my credit report?
Hi, Everyone, I used Fido for a few months, but every time, I found my unpaid Fido bill was shown on my credit report, even though the bills were paid. How to remove the Fido bills from credit reports? Thanks
How do Robocalls Leave Voicemails Without Actually Calling?
I get about two voicemails per day from (I assume) telemarketers/robocallers. The curious thing is, my phone doesn't ring first. AFAIK, if I want to send a call to voicemail, two options are available:1) let the phone ring until the caller is sent to...
Customer Service/Retention
If anything this is for visability. I have been using Fido for almost 8 years, called them to see if they could match their competitors. After going back and forth for a while, the best they could do is match the plan and give me 9 dollars off a new ...
