Hi everyone, not sure if this is for anyone else but I feel like I have to keep signing into my account at least a couple of times a month. It used to be that once I had signed in I could just tap the app and it opened. Not sure why all of a sudden o...
Anybody else have no data starting at about 6 pm last night? Tried calling Fido but message said over an hour wait time? I have it this morning but was a challenge as I also had no Wifi due to power outage. Also, I didn't get the emergency alert iss...
Just switched to Fido yesterday. Loaded my Fido app and have been trying to log in with my mobile number ever since. Every time I get the authenticity code I put it in and it tells me log in session has expired I called technical support and they sai...
I had the exact same experience today… I stayed with Fido because of their great customer service, and since I can't now talk to a live person without a call back, where the first available time was 90 minutes later, this shows me that they don't val...
Please read my response above, it was such a frustrating experience today! When I finally called and said I wanted to cancel, that's the only way I could speak to someone and I told them how frustrating it was and he told me that that's the way it is...
I had the same frustrating experience today as I tried to press different options from customer care, to billing, etc. and each time I only had the option of a chat and scheduling a call back. The first available call back was an hour and a half from...
I did also, but it has nothing to do with Rogers, from my understanding. I got transferred there by Fido by accident. I don’t know enough about this problem to help you.
Mine just started working 2 weeks ago so it took over 3 months and many calls and escalations. People on this site were really helpful and I think one of the moderators helped escalate it. One of my calls got transferred to Rogers by accident and t...
