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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23916 Views
  • 0 replies
  • 8 likes

Bonus Promotion

Hi there,I signed two years contract when I bought a new Iphone and I was promised a very good deal. After 20 days of it my 5 GB bonus data is gone and I am keep calling and going to store back and forth and nobody is helping me.I went to store twice...

Sherryvirk7 by I'm a participant level 1
  • 490 Views
  • 1 replies
  • 0 likes

International OTP from EmiratesNBD (Dubai-UAE)

I used to get messages from EmiratesNBD (Dubai-UAE) however; during teh past few month, I am no more receving the messages. Specifically those that are from EmiratesNBD/ I checked » Current Short Code Programs (txt.ca) and EmiratesNBD is not listed. ...

SamB20 by I'm a participant level 1
  • 579 Views
  • 1 replies
  • 0 likes

Resolved! Transfer of Responsib

Hi, So I am the account holder. There are 2 lines (both with devices).I am willing to pay my device and split it into new account and; transfer the responsibility to 2nd line holder (that person cannot pay the balance of device in one shot so want to...

Khurana by I'm a participant level 1
  • 679 Views
  • 1 replies
  • 0 likes

Fido referral denied

Hello i did a refferal on my account and it was denied due to this reason "Thank you for contacting the Fido Refer A Friend Program Support Team.Important: A referee transferring an existing phone number from their previous provider cannot submit the...

Shoot11 by I'm a participant level 1
  • 610 Views
  • 1 replies
  • 0 likes

INCORRECT BILLING - FIDO CANNOT FIX

I signed up for the Black Friday promo deal online on fido website where it stated that $50 activation fees are waived. My plan was the $55 plan discounted down to $30 for 15 months. I activated two lines so the second line will get another $5 off. W...

missehe by I'm a participant level 2
  • 1118 Views
  • 3 replies
  • 0 likes