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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

Bill too much!!

My phone bill is $919.00 what the **bleep**!!!!!!!!!! I’ve been so loyal to Fido paying so much money each **bleep** month   they better lower this!!! It’s only me on my plan   someone help

Wj2 by I'm a participant level 1
  • 3249 Views
  • 4 replies
  • 0 likes

Referrals never get done

I have refered two lines on 2021 black friday, and it is been more than 1 year. The referral team investegated and found the referral but just telling me it needs to re-escalate. I need to report this to BBB for false advertising. Dear Eunice,  Thank...

eunicez by I'm a participant level 1
  • 706 Views
  • 1 replies
  • 0 likes

Missing discount on service agreement

Hi,   Existing customer and I changed my plan to get the $30 for 20gb black friday offer. I was promised on the live that I would get $20 off for 15 months. A few hours after account change I received an email with pdf of the new service change agree...

trd_dude by I'm a participant level 3
  • 5274 Views
  • 10 replies
  • 0 likes

Resolved! Holiday Offer by Sharway Gardens store

2022-Dec-14 I activated my new Mobile service agreement with Fido 5339 Sherway Gardens. The store was offering the plan including 45$ per month with 20 GB, Unlimited text, and Canada-wide minutes. Sales Rep/Agent activated my new plan and gave me an ...

credit limit

Hello, there is a problem with my Fido account. I was informed today that my credit limit had been surpassed. My credit limit is $600, yet I've used $302 more than that. and they demanded payment for anything beyond this sum. I never received a warni...

jonathan616 by I'm a participant level 2
  • 1365 Views
  • 2 replies
  • 0 likes