Fido

HansKlos

Any advice for the iPhone user going to US for 10 days. Phones will be used primarly outdoor for the emergency and browsing/map etc. Is it esim better than actual simm purchased in States? What company would you recommend. Thanks in advance.

HansKlos

We are Fido clients since 2020. In August 2022 in one of Fido stores, we upgraded our data plan on two lines, and immediately we were charged an activation fee of $50 each. After talking to the Fido store rep we were told that this fee will be refund...

HansKlos

Another BS: I do apologize it has been a year and we can only waive the charges within the first three billing cycle after the upgrade, the procedure and policies are different for store and online customer care, if it would be in my hands then I can...

HansKlos

You guys are good at giving advice and passing the ball from store to the call center. Here is a reply from my last chat:I do apologize Tomasz, I has been a year and you upgrade the plan via store and I didn't see any notes regarding the setup servic...

HansKlos

Almost one year later, still no refund from Fido. Several calls and chats with support. WOW Boutique promised a refund again but we never receive any credits or refund.

HansKlos

and BTW, you know that you can always call me and usually I answer right away.

HansKlos

Fido phone support is not available and waiting time is 1 to 2 hours. I spent one hour chatting with an agent who just bounce back the ball to the store and he said he can do nothing about it unless the store tells him that they have an error, and th...

Fido

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Traveling to US avoid Rogers/Fido ridiculous roam like home charges.

Changing data plan - activation fee - no help from Fido support.

Re: Changing data plan - activation fee - no help from Fido support.

Re: Changing data plan - activation fee - no help from Fido support.

Re: Changing data plan - activation fee - no help from Fido support.

Re: Changing data plan - activation fee - no help from Fido support.

Re: Changing data plan - activation fee - no help from Fido support.