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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Current Plan Pricing

Hello, I am thinking of going into a 2-year contract but I have few questions about the price of the offered plans. Once my contract is over, do I continue paying the same price for the plan? or would it change? Thanks for your time.

Juyen by I'm a Participant Level 2
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  • 2 replies
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Inappropriate call with supervisor ( manager?)

Today after waiting for a chat and getting great info, I followed the instructions sent and was unable to sign up for what was promised by the agent. I was on BYOD with no contract and wanted a phone & plan. Unable to get on to chat again, I called a...

aaaa13 by I'm a Participant Level 1
  • 352 Views
  • 1 replies
  • 0 likes

Resolved! Add a line question...

Hello. I was thinking about adding another line to my account. It would be just a plan with no device (I have one already). Are there early cancellation fees even though no device is being subsidized? Am I locked in for any period of time? Thanks.

Boomquest by I'm a Contributor Level 1
  • 312 Views
  • 1 replies
  • 0 likes