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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
A Thank-you letter to a tech support employee
I would like to thank one of your employes for her help and support, and that she didn't give up on my issue, although it took her a ot of time to find a person in tech support who understood the issue. A HUGE thank you to Latoya id i1975744671 for a...
Resolved! 2022 Blackfriday scam
Im Still being overcharged for my iPhone 13 plan. it was supposed to be 20 CAD a month. but I'm getting charge 43 CAD. it's frustrating. been to the store several times and they keep saying that it's a known issue and all will be fixed on the next bi...
Fido misinformed me and charged me 40$
When I bought new phone and plan from fido I was told that there is Unlimited US Calling in my plan. Recently when I did some US Calling I was charged 40$ for it. How is it acceptable ? Today I waited 2 hours and was juggled between 4 different agent...
sim and tracking number not received
I got called from fido about this deal and i accepted to buy 2 lines. Then they said they would email me with all the details and still haven't. They said that my sims should be received in 2 days . It's been 3 days... On the app there is no details ...
Resolved! I am not happy with Fido. I was waiting 40 minutes to speak with an agent,
I was waiting 40 minutes to speak with real person or an agent, l got only someone to chatt with. He or she was very slow because most likely he's chatting with many customers at the same time? I never got my guesting answered. I was asking for inter...
