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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Charged for roaming while in Canada
Hello, On Jun 18, 2023 I was in Ontario, Canada. However was charged for roaming. Please return money. I'm trying to resolve this issue many times spending more than 3 hours of my time. Therefore, please connect me with your manager to request 100 ca...
No Ringback tone
I switched to Fido a little while ago and since I switched I noticed that I longer get ringback tones. Basically when I call someone it's silent until they answer or I get their voicemail. This was never the case with any of my past carriers.I am u...
Resolved! Phone number
Fido gave me a new number but I want to keep my old number. Is there a way to change it?
My Fido icon
My Fido icon didn't update to pride month colours. Our other phone did but not mine. Both Apple phones. I updated the app and for a second it shows the rainbow but immediately goes back to yellow
Link prepaid plan to Fido login
I just swtiched prepaid plan and received the account number. I wish to link this prepaid account to my current Fido login account but nowhere in my account for me to do that. Online chat told me to register a new account using a new email or told m...
