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Waiting for 2 Weeks for Winback Team to Call Me

careybear
I'm a participant level 2
I'm a participant level 2

How can I speed this up? This is a crazy system.

It has to be made more efficient somehow.

Why can't I call them? Why can't I email them?

Something has to be done....

Thanks

2 REPLIES 2

FidoStephane
Moderator
Moderator

Hi there @careybear 

 

Please contact us and we'll gladly look into this with you Smiley 



careybear
I'm a participant level 2
I'm a participant level 2

Which of those contact methods will actually work?

I've tried chat, I've tried setting up a call, but still, I don't get anywhere.

Why is it so hard to get a callback from that team?