So, after being with Fido for over a decade, a few days ago I cancelled service and ported my number. This morning I got a call from someone claiming to be with Fido, asking if she could know why I cancelled. I told her it was because I wanted a Can...
Hello. Does Fido offer any option other than an SMS for notification of a new voicemail? An acquaintance often spends time in an area with marginal cell service but she does have reliable wifi. If she could be notified of new voicemails via email ...
Hi Najat, I asked whether anyone from Fido could explain why offers could not be put in writing. You replied,>>They are not able to send offers in writing, we simply do not have such a process available. >>That is not an explanation. It is just re-st...
Hello Lucy, and thanks for the reply. Re:>>So, not a scam just a try to get you to come back to Fido Seems like it might be both. I just searched for messages containing the words "winback" and "scam" in this very forum, and the results paint a surp...
Ok. But for the record, I think Fido should offer email support. It may not be the trendiest text-based communication method right now, but it's hard to beat for simplicity and having automatic record-keeping.
FidoAlyson wrote:>>>>Hi @johnv69 We do not offer email servicing but you can contact us through Private Message on Facebook or Twitter>>>> Current (Nov. 2, 2017) text on Fido website: >>>Contact UsHit us up through Live Chat, over the phone, via ema...
