General Support
Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23772 Views
  • 0 replies
  • 8 likes

Voicemail

I do not get voicemail notifications all of a sudden in my iphone14any ideas why?

Kornjo1 by I'm a participant level 1
  • 495 Views
  • 1 replies
  • 0 likes

Miscommunication by Fido support agent

Dear Fido Team I am struggling to get hold of right person from Fido.3 weeks ago I changed a plan over the Fido chat and agent gave me all the details about the plan and I gave go ahead to the agent to change the plan but after that when they checked...

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fatim1978 by I'm a participant level 1
  • 410 Views
  • 1 replies
  • 0 likes