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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! missed call from winback team

Hello Fido, I missed some calls from Fido winback team. My call got disconnected a few secs every time I picked up. I have called back and left voicemail.  Would you please help? Thank you!

tsinggggg by I'm a Participant Level 1
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Resolved! Cannot reach winback

I was a fido customer since 2008, ported my number to bell in nov 2020. received an email and phone call from fido winback but never got in touch with them.   recently, ive been trying to contact the fido winback number with no response, ive left my ...

2121rt by I'm a Participant Level 1
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Fido Data counter is broken

I have been getting annoying text messages from Fido telling me that I have used up my data. I have not changed anything in the last 3 years in how I use my phone or iPad. Also the pandemic has kept me in my house. My devices are all connected to my ...

Rikkim by I'm a Participant Level 1
  • 235 Views
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Resolved! please cancel temporary suspension

Hello, I'm a user of Fido. I added ' Temporary suspension' from April  22.  I guess this service not allow me to use phone calls or texts, right? Please cancel it as soon as possible.  I tried to contact the customer service center, but i couldn't ma...

rosaria8792 by I'm a Participant Level 1
  • 286 Views
  • 1 replies
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Absolutely pathetic customer service at best from agent

i spoke with one of your customer care rep. Call was made around 7.55  pm on 18th May. this was regarding my security deposit and she kept me on hold for 30 minutes stating various reasons. she said she is checking with colleague. then she said she e...

okurien by I'm a Participant Level 2
  • 293 Views
  • 1 replies
  • 0 likes