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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Rude Customer service agent
Had an bad experience with an agent on July 30th on call. By looking at the forum I see a lot of complaints about rude Customer service agent. I am leaving Fido due to rude Customer service agent. If you care about customer, you better treat them wel...
Undisclosed fees
I recently went though the service representative line to get my plan changed. It took almost 3 hours of back and forth with the representative to get what I wanted and finally when it came down to the bill. I was charged $15 for administration fees....
Unable to view bills online
Hello,I have been with fido over 1.5 years now. Two months back, I upgraded to a new plan. Now, I am unable to view my bills online. It says that my first bill is not generated yet. I had several chats with a live agent over the past week. Unable to ...
Resolved! temporary suspension
I have a question about the temporary suspension if I am still in this status, can I receive the message normally? Thanks!
Resolved! Does receiving or sending a text message activate Fido Roam?
Does receiving (or sending) a txt message activate a daily Fido Roam fee? On my bill, for three days while I was away I see no data usage or phone calls yet I was charged a daily Fido Roam fee for those. I'm thinking it may be because of txt messag...
