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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Missed my sim card
I missed my sim card in my home country and i wnt a duplicate sim card.
Cancellation
Hi All, I am hard of hearing and may not be able to contact the fido through phone call, can you advice me how to cancel the services. I am leaving the country at the end of the april and want to know how to cancel the services.I hope you will help m...
Resolved! Call logs not on phone bill
I am having a problem with my calls not showing up on my monthly bill via PDF. The calls have not been showing for months and I don't know why. It shows everything else expect for my call logs
Resolved! Fraudulent Third Party Charges Bango
Yesterday I received last month bill,With $89.79 third party charges from Bango, for services that I never used, bought or authorized.The charges are made to Google, and the SIM card has been in an iPhone since we moved few months ago to Fido (which ...
Unable to receive inbound calls
I've recently switched to Fido for my mobile services about 1 month ago and since then I have been unable to receive any inbound calls. Anyone that tries to call me says they are unable to hear a ringtone and it goes straight to voicemail. I've tried...
