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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Set up Service Fee and Ask Jack
I have been with Fido for 20 years + and have 5 phones with them as we run a business. It is ridiculous that I would recieve a set up fee when I have been a customer of thiers for so long, with so many phones and pay on time! I called to have this fe...
Resolved! Rude Customer Service agent
Hi Everyone! Today is July/13/2023, I called Fido about the US-Canada calling plan which is offered at Costco Wireless, but it is not advertised on the Fido website. The guy was very rude and was also telling me that we don't know anything about it....
Resolved! Roaming Charges inside Canada 🍁
This post is to see how many people had the same issue as me. I did travel to Morden (is close to border but still Canada, received 2 calls while was there. Between 2 and 3, them we decide to go to US and crossed the border around 4:05 (we had to pay...
account access
hi i ve changed my number because of annoying call everyday from the last owner relative i have changed it but i lost acces to everything what should i do now to get it back
Resolved! Fido intial setup charge 1st bill
Folks,Very upset about the 1st bill charge.I took the sim card in India , and activated on stores. In shop I asked them they said intial charge will be waived off as they mentioned on sim card which I took in India. They took my sim scan and activate...
