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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Can not reach wingback team
IHello,I recently received a call from FIDO from winback team and I transfered my 4 numbers to FIDO. However I did not receive SIM card for the 4th line. So the process is incpmplete now amd I can not reach the winback team to transfer the 4th numbe...
Resolved! Unable to reach out to winback team
Hi, I was on call with an agent from the winback team proceeding with the offer and then line got disconnected. It's been many days since then and I have received the callback. Can some please communicate this to the winback team to call me back. I r...
FIDO theft
Fido is a theft company. I went to the USA. My Fido phone did not work. They charged my phone $330.00 and canceled my service while I was away. It was necessary for me to buy an American phone and pay for USA service with Boost. Although I was on au...
Contacting Fido
HI!I hope you're all well! I have had many difficulties contacting Fido, starting from the very beginning. I have waited on hold on the phone many times and the line has been cut off. I used Jack and various other ways but none of them got me set up....
Canada/US plan
Hi. Just bought a new phone with the 40gb Canada/US plan. When I travel to the US, is there anything I have to do in the settings to ensure that the US side of the plan kicks in or is it seamless - I will connect to the US network and all will be g...
