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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account Validation NO RESPONSE
I have been trying all day to get in touch with the validation team but to no response at all. I have called MULTIPLE times, waited for several hours on the phone but no body answers. All I hear is that there is a high call volume and despite waiting...
Resolved! Urgent request
I just saw the plan changed to 60GB for no reason I thought it’s a promotion Fido gave me because I've used Fido for 2 years, but no, there's more to pay for no reason. I’m confused! I saw there's $1700 in my account is the remaining balance, I check...
📢 **Frustrating Experience with Fido: Time-Wasting Customer Service! 😡**
I've been a loyal Fido customer for the past 3.5 years, but my recent experience has left me extremely disappointed and frustrated. It's astonishing how a company can let down its customers in such a manner.My journey began when I noticed that Fido's...
Resolved! Is 833-425-2394 a legit Fido number?
I've been getting calls from this number multiple times per day for several days. It always disconnects immediately when I answer. I finally called back and a recording said they fried to each me on behalf of Fido and offered to remove my number, whi...
Good customer service
Hi, I just want to thank Steve and Brandon in Southcentre Mall Fido store for helping me sorting my issue with my account. They are knowledgeable, helpful, and easy to talk too. I would say if you guys have any question or concern about Fido talk to...
