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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Are Exclusive Offer Compatible with Existing Discounts?

Hi all, I signed up the Fido during the black friday promotion, so I am getting a 10$/month discount for 24 months. When I log in to my fido account, I keep seeing exclusive offers that would give me more data for same or less monthly rate. My questi...

Ludwig by I'm a Participant Level 3
  • 489 Views
  • 2 replies
  • 1 likes

Fido Winback

Hello, I switched to a competing provider a few days ago because their plan was better than what I had with Fido. I was pleasantly surprised to receive an email from Fido informing me that someone would be reaching out to me from the winback team. I ...

Phaine by I'm a Participant Level 2
  • 473 Views
  • 2 replies
  • 0 likes

Resolved! SMS Spam

 Just got this SMS. Think it is Spam:  

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Ulrike by I'm a Participant Level 1
  • 303 Views
  • 1 replies
  • 0 likes