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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Overcharged because of a LIE
For 5 hours now I've been talking to fido's customer service trying to find someone who can help me get ahold of the ombudsmen. i went on vacation a month ago and on June 24, I called a customer service worker beforehand so that I can temporaily susp...
Lost Sim Card
Hello! i was travelling home (Mexico) visiting family, and apparently my sim card got misplaced.I've been trying to find a mail or something to report it but there is nothing... Any ideas or help?thanks so much
Fido winback or fraud?
I got a call from 833 425 2395 the person said it’s from fido winback and we talked and he said would call me back in an hour but I didn't get a call back and it started calling again this week everyday but every time I answered it disconnects immedi...
Resolved! Undisclosed setup fee being charged
Hi. I recently got a Fido card at the airport. I am a new student in Canada. At the airport representative told me that there will be only $30 set up fee. But I am being charged $60 in my bill. Please help me with the same and rectify this.
If what Fido has is customer service, its disgraceful.
I called the other day to add two lines to my existing line. I came up with an agent that is just sitting there to get paid. He kept putting me on hold and hold. In the background, I could hear them talk and laugh in a different language. Clearly sho...
