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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24044 Views
  • 0 replies
  • 8 likes

account access

hi i ve changed my number because of annoying call everyday from the last owner relative  i have changed it but i lost acces to everything what should i do now to get it back   

Araanes by I'm a participant level 1
  • 732 Views
  • 1 replies
  • 0 likes

Resolved! Fido intial setup charge 1st bill

Folks,Very upset about the 1st bill charge.I took the sim card in India , and activated on stores. In shop I asked them they said intial charge will be waived off as they mentioned on sim card which I took in India. They took my sim scan and activate...

Adithya101 by I'm a participant level 1
  • 885 Views
  • 1 replies
  • 0 likes

Resolved! Live Agents ridicously slow

It's extremely frustrating to talk with one of your live agents, they take on average 4/5mins for a response, this is not okay. The whole point of talking to someone via live chat is for a prompt response. Ive been talking to an agent for 30 minutes ...

joe984j by I'm a participant level 2
  • 1193 Views
  • 2 replies
  • 2 likes

Hacked phone number

Someone is using my name and phone number to make a Snapchat account and Amazon.ca account. How do I delete those fake accounts and block that person?

Superwasher by I'm a participant level 1
  • 735 Views
  • 1 replies
  • 0 likes