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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Payment Help
Hey all,I got the fido sim back in september and the bill they charged me was 114 CAD. I paid something like 80.63 CAD because it was showing only that amount in my fido app at that time. But now I got the mail that I have to pay 128 CAD while my ap...
Unable to put add Temporary Suspension.
After getting authorization to operate fido account since 2019.if I need to go to my home country and I want to hold my line fido said I can't do so...because fido account under name of my wife.i just want to hold for a month.even though last time I ...
Referral bonus NOT credit! Tired of following up
Dear Fido team, I had referred a friend on 26th of May 2023 to which he had immediately responded on the same day and signed up for a new Fido number. I was promised that the referral bonus of $50 for each of us will be credited within 3 billing cycl...
Unable to Change Current Plan
I've been trying to change my current mobile plan online and have been getting this error: "Sorry! Something Went Wrong. We're working on fixing it as quickly as we can. Please check back in a few minutes." I have tried logging into my Fido account o...
Resolved! iPhone won't open Attach.amr file sent by txt from voicemail
When I have a voicemail, I get a text message with an attached file Attach.amr. That format has not been supported by Apple for a while, and now it will not open at all. Why is Fido using a deprecated format? When will this be changed?
