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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
So frustrated, how can i get some sorta help.
To start off I broke my galaxy s22 so I contacted fido and they were gonna assess the damage once I shipped it to there repair company so I did that. Fido then sent me a loaner phone in the meantime but then my phone was damaged to the supposed point...
High time to leave Fido
I'm a loyal customer of Fido for over 6years now. My recent experiences are horrible!!! Me with my family & friends are planning to switch now. Getting overcharged with no prior information, long wait times to connect with the rep, it feels like they...
Customer service and communications issues
I have had the absolutely most appalling customer service experiences with Fido. I've received completely unclear, poorly crafted emails, about roaming. I was kept on the phone with a customer service agent for over three hours, while she repeatedly ...
fido costumer services getting worst and no respect
hello, I am costumer of Fido more than 10 years and always telling people fido is the best, but now they don't respect anybody.My screen phone broken I made an order for a phone z fold 3g, when I asked when I will receive it they said it will take mo...
Resolved! going to Usa what plans do you have for this
What plans do you have for the USA?
