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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24064 Views
  • 0 replies
  • 8 likes

Resolved! US Roaming

Hello,  I was in US /NYC for ~12 days last month, and as per roaming I was charged ~$12 per day, which is acceptable, but I was NOT able to make calls to either Canadian numbers, or the any cellular number in India, even though I have a long distance...

Complaint Regarding Interaction with Agent Honoré at Fido

Hi everyone,It seems like Fido doesn't have an email or any support whatsoever to receive feedback from customers so I'll write my complaint here.I am writing to express my dissatisfaction with a recent phone call I had with Agent Honoré at Fido on t...

dolcee by I'm a participant level 2
  • 822 Views
  • 3 replies
  • 0 likes

frustation

been a loyal customer  of rogers fido over 10  years .however the level of service has changed .In short it sucks .i have 4 mobile accounts and internet service .my frustation is its been day 4 of no internet service.spoken to numerous agents some go...

lynh by I'm a participant level 1
  • 647 Views
  • 1 replies
  • 0 likes

My phone internet is not working.

I am not able to use my internet on my device which is Apple iPhone 11. My device is showing me an error as per the snippet below. Any help will be much appreciated. Error

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Vishalcivil by I'm a participant level 1
  • 557 Views
  • 1 replies
  • 0 likes

Fido Roam

"Last week, I traveled to Seattle from British Columbia. I had heard from my friends that Fido had issues in the US. Before leaving Canada, I scheduled an appointment and spoke with a customer service specialist. She checked my plan and assured me th...

david210 by I'm a participant level 1
  • 552 Views
  • 1 replies
  • 0 likes