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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cannot Change Plan
While trying to change my plan I get stuck trying to select "talk options" after selecting the "plan type" the website just stops loading. i have tried on multiple devices and different browsers. Its an issue with the website.
Resolved! Fido signup offers not respected
I signed up for a new Fido account at the Fido booth at Pearson. The deal was $29 for 30GB and 1000 LD minutes and no activation fees, after 5$ of credit from automatic payments. After account registration, looks like there was only 20Gb of data and...
Resolved! Promotion Discount added or removed
Hello Fido WorldI am new Fido user and my plan is $34/-. It goes to $29/- if I do auto pay. After adding auto pay I received this email which added auto pay and removed auto pay?So what is my final bill ?
Porting to Fido
Hi there, I just ported my number from Koodos but im unable to pick up the sim card until tomorrow. Will there be any complications?
E-Sim Won't Load
Having problems with e-sim loading. New Customer, successfully loaded e-sim with "temp" numberPhone number finally ported over, but now unable to activate e-sim Get following error message: Subject code: 8.26Reason code 3.8Have erased all prior e-sim...
