Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Bill waiver
I had 875$ for long distance calling, I missed the change in the plan and canceled 1000 mins free calling option. Will it be possible to get my bill waived off or do I need to pay complete amount of 1095$. Currently it would be difficult to pay the a...
A new low for FIDO, but I am not surprised at all!...
After I canceled my Internet Account with FIDO, it took many months and a lot of frustrating hrs to get my refund cheque for a credit balance on my cancelled account. It was supposed to be automatic but in fact it was anything but. Basically I had t...
Can't get My Account to work, support is less than useless
Can't get into my account... Page is "under maintance" for the past month now. I know it's not true because it's been accessed by boatloads of other Fido account holders.Not my browser as it doesn't work on my phone, doesn't work on the website on my...
Resolved! Phone calls from Fido chinese message depart
I accidently answer one call 1 888- 481-3436 and blocked all other numbers 1 888 481 2814. It's annoying and i received calls several times almost every day. I am not chinese and I have nothing to do with their service
Winback fraud
I have moved to another provider, and then I got phone calls. Winback offered better deal. So I switch back to fido. When I see the bills, it is different from what I was told i also received an email with copy of the deal that i am going to get.I ha...
