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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24024 Views
  • 0 replies
  • 8 likes

Worst service ive ever seen

Fido is the worst company ive dealt with. They have been extremely rude and disrespectful whenever my wife tries to do anything with the account. Just today when she questioned why they decided to cut our internet with no notice or reason they just e...

two plus two equals five

Billing is a complete disaster. I closed my account the same day the billing cylce starts. 3 days later I get a bill (created the day before the cylce, so it obviously is for the whole month.  To avoid having to go through extra months paying and get...

gonefishin by I'm a participant level 1
  • 1276 Views
  • 3 replies
  • 1 likes

Resolved! Cancellation of contract. Help is needed!

Good afternoon, I am receiving invoices for my room. I'm not in Canada and won't be able to go back there. Can I cancel my contract? I also have no way to pay. Before leaving, I visited the office, they told me that when I leave, the SIM card will no...

byfiolev by I'm a participant level 1
  • 976 Views
  • 1 replies
  • 0 likes

No call backs

Tried to get hold of live agents to discuss current plan. Scheduling a call back time but doesn't work.  Please HELP!!!'

Bong12 by I'm a participant level 1
  • 933 Views
  • 2 replies
  • 0 likes

Extra Charge Bill

Hello, I received my second fido bill and when I looked the value to pay I was in shock. My plan is 6GB for 50$ and I used more 6GB like a extra data, so ok, I agree I need to pay more for this, maybe more 50$, even 100$, but never 500$ for just 6GB,...