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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24261 Views
  • 0 replies
  • 8 likes

Refund Probelm

I suspended my Fido service since Dec, and I paid for that whole month as well.  Fido sent me the bill to show they will refund me the payment of around 43.36 dollars after Jan. But it's been 2 months now that I haven't received anything yet, will th...

Angela0327 by I'm a participant level 2
  • 1352 Views
  • 3 replies
  • 0 likes

Resolved! formal complaint

Does anyone know how to file a formal complaint or escalate an issue?I have wasted many hours with customer service along with being forwarded to a manager over the phone and my issue has not been resolved. I have only been given the run around, lied...

porscha by I'm a participant level 1
  • 17890 Views
  • 22 replies
  • 12 likes

Anyone else using 3g/wcdma for voice?

I know most have newer devices and it doesn't matter due to volte - but I'm just wondering if anyone else still on the old tech has noticed a significant reduction in being able to hear the other end, while in the same location? I switched *for* the ...