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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by • Community Manager (Retired)
  • 24072 Views
  • 0 replies
  • 8 likes

SMS texts not delivering - iPhone

A few days ago sms texts stopped working on iPhone, I would get the "not delivered" error. Later that night it started working again, however today, I received a text but when I immediately tried to reply, I got the "not delivered" error. This is spe...

iKevin by • I'm a participant level 2
  • 982 Views
  • 2 replies
  • 0 likes

Declined financing

Good evening!I have been a client with Fido for around 7 years and have never had an issue with finance upgrades, I have gotten a new phone pretty much after any contract has ended. As of 3 years ago I added a line for my daughter and  brought her ow...

megan1232 by • I'm a participant level 2
  • 1568 Views
  • 5 replies
  • 0 likes

Fido Services Samsung S23 and customer services

I am still waiting for THE PRESIDENTS OFFICE CALL AND NOTHING. I RECEIVE A PACKAGE WITH NO LOANER PHONE. I HAAVE ALREADY PUT A FORMAL COMPAINT WITH THE BETTER BUSINESS BUREAU. FIDO WORSE CUSTOMER SERVICES AND TECHNICAL SUPPORT. THEY DONT HAVE NO LOAN...

Willy4 by • I'm a participant level 1
  • 686 Views
  • 1 replies
  • 0 likes
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