Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Free gift
Anyone else get text from fido about free gift. Is it a scam or real.
How to get customer support/leave a review
I have had an abnormal amount of difficulty getting hold of a customer service agent. I have a question regarding data and usage on my account. i have tried calling last week, you now can't reach someone on the automative chat. I sent a chat and afte...
Resolved! What's the myphonenumber@sms.fido.ca for?
My questions:1. How does this email come out? I didn't apply it, included in plan? what's the charge?2. How to access this email, some kind of portal like "mail.google.com" to check Gmail? I sent message to this email address, bounced back, say "no s...
Resolved! Switching from Koodo to Fido
I wanted to switched from Koodo to Fido so I got my Fido Sim card online, I added another line under my spourse's account. Now, while signing up they siad ''you will be assigned a temporary number and once Koodo confirms your Port-out request you may...
