Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Prepaid Sim Card Activation
I bought fido prepaid sim card yesterday at The Mobile Shop and paid $10+tax. They said that they do not activate the sim card at store I need to call fido to activate. I called fido and they said they cannot activate the sim over the call go to the ...
Resolved! Report to 7726 failed
My wife got a Phishing sms message about an overcharge refund with a link to click. She is smart, and didn't click on the message. She texted me a screenshot because her phone is on my account. I forwarded the screenshot to 7726. After a while it kic...
Resolved! My Experience with Fido
Terrible experience. Added three lines for my staff in September 2022, cancelled 1 line in November 2022 (kept 2), then withdrew the last two middle of January 2023. I asked for blocked international long-distance when activating in September and was...
Not getting all MFA codes, and most sms from contacts
Have same number since 2008. Sms worked fine until 2018. Back then only certain contacts didn't work but now it's nearly all of them. Plus I don't get the MFA codes from my bank, Canada revenue agency and even from my Google account, yet I have a Goo...
