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Fido cancelled my current sim before my new phone sim arrived...

Parker12
I'm a participant level 1
I'm a participant level 1

How stupid do you have to be...

 

and their eSim system online system requires a texted code... I swear this is by far the most forehead operation.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hi there @Parker12,

 

Welcome to our community!

 

I'm sorry to hear that your current SIM got cancelled. I'm not exactly sure why they would do that. However, I do know that if you switch to an eSIM, you will need a text code. This is to prevent SIM swapping and unauthorized access to your account. By requiring the text code, it ensures that only the person with the physical device can activate the eSIM.