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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Bill of -11$
Actually I switched my carrier from Fido to bell on 30 December and today I received an email from Fido showing the bill of -11$ but when I opened the app it shows the sna amount and written that you do not have to pay any amount so I am not sure abo...
Resolved! CAN'T MAKE CALLS AND RECEIVE PHONE CALLS
PLEASE HELP TO FIX THIS ASAP I NEED TO CALL Signal is full strength. Able to send and receive messages. Able to use mobile data. But NOT able Dial or Receive Calls!!!!. Same issue as everyone posted. I tried resetting factory settings, restarted ph...
Resolved! This message looks very suspicious, Fido, is this from you?
some one with this number (647)200-2924, sent SMS to my number:"Fido Solutions:. Your monthly bill was overcharged in 2023, and Fido is offering a $45(CAD) compensation via email money transfer for the new year.Please proceed to: :backhand_index_poin...
Fido Data Plans: Missing Carrier Alerts
Hey everyone, Just wanted to bring attention to a frustrating issue I've been having with my Fido data plan. While we all know data-only plans can't send/receive regular texts, Fido alerts (account updates, SIM changes, Fido 2FA) were always the exce...
Resolved! Not connecting to cellular data
I've just returned from my travels. Where I had my phone on airplane mode for about 2weeks. I've not been able to connect to Fido LTE network. I have no internet unless I'm at a place with free wifi.before someone tells me to restart my phone. I've a...
