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Get the most out of your community experience
Here's the list of all of our devices along with current and upcoming software details. Scroll...
For a list of 2021 winners, click here. Fido XTRA’s Earth Week Contest (April 21 -...
Save together with the Fido Refer a Friend Program. You’ll both get one month free service*...
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
I received a call from WinBack team 2 weeks ago and she explained me the plan thoroughly, as I was on a contract with the other provider and wanted to buy out a phone too, I requested to call me again after a few days which the agent did (really appr...
Messages aren’t sent to Canada numbers, but sent to international numbers. I receive message not delivered messages in text messages. Was working just fine some hrs ago. What’s the problem? My phone is iphone12.
Customer support is difficult by phone and challenging by the app. Need to cancel my account. What do I do?
I recently switched to FIDO pre-paid plan. I bought CAD 100 one year plan. However, for some reason I have to port out my phone back to my old provider. When I called to ask one of the Customer service rep to transfer the balance on my pre-paid accou...
Hello Fido, I made a complaint in March, we had solved my issues for the prices of each line. Now this months bill is completely incorrect. So here are the issues that need to be fixed. Per interaction number XXXXXXXXX for 5 lines my total should be ...
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