General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24080 Views
  • 0 replies
  • 8 likes

Resolved! Sim swap prevention?

I was reading a bit last night about this concept... I'm just wondering what Fido has in place to avoid this? Are there things I can do at all? Sorry if this has been asked a bunch. Just wondering what the current methods are. I have no current reaso...

Resolved! Nonsense increased bills

I am wondaring why fido always add more than bill necessary.  This month I didn't make any international bills and my bill increased by $5.50 as a name of intrrnational calls. As being a student its way more for me. If fido cannot fix it then I am do...

MoonIka by I'm a participant level 1
  • 797 Views
  • 1 replies
  • 0 likes

Resolved! I’m paying you enough that you should have caring human employees to solve problems not creating extra work for me for me.

Hey team, if there is even a team anymore? I was just without a phone for three days trying to get a hold of you, every time I left the house, my phone would cut out I paid extra for data. I checked my billing it said everything was paid up, and then...

Call Control

Hi All, I was introduced to this great new free service from Telus called Call Control. Basically what it does is help block the robo-dialers that call with some message about reporting in to the Tax Agency of your country, reporting to the court sys...

rustynailer by I'm a participant level 1
  • 41232 Views
  • 30 replies
  • 23 likes

Resolved! Fido is not loyal to customers.

Fido does not care about their current customers. I have been with Fido for 20+ years and I pay twice as much as a new user. They have more data. No need to stay loyal to such a company. There are other options. I can take my business elsewhere...

Kiru by I'm a participant level 3
  • 1940 Views
  • 5 replies
  • 2 likes