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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Frustration customer service experience
Hello! I have been with Fido since 2008 until 2020. Where I switched over to Telus (Worst Decision Ever). End of September of 2023 I received a phone call from the Win Back team offering me 30 GB for 30 Dollars! What an offer!! I took it I was glad ...
Trouble receiving SMS verification codes
Hi, I was recently on a phone call with TD Bank and I was having trouble receiving SMS verification codes from them. I'm not sure why this is happening. I have a talk and text plan and my device is a Samsung Galaxy S20+.
Its been a year and my referral credits are still not given
Not sure why Fido keeps telling me for almost a year that the referral credits will be given. Out of 5, I only 2 in July and Aug after countless followup and now it stopped again past 2 months. If anyone is listening, I cannot follow up anymore. This...
Bill payment after porting sim
How i can pay my phone bill after porting my sim. Account number doesnt work anymore
$4 BYOD Plan Price Increase
Hello everyone, can somebody point me in the right direction? I received a $4 increase in my plan from $40 to $44. I've reviewed my last 4 billing statements and didn't find any indication or warning about any price increase.I contacted phone support...
