OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Â Fido XTRA's Keurig Contest (August 25...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Do 1000 International international charged at some standard rates?
Today I bought a new fido sim from Bramalea city center and the service provider told me that he can provide 1000 international minutes to call India on my purchase of the new fido sim.My question is that does the international calls done within 1000...
Resolved! Loyalty bonus
Received text offering me $75. Is this a scam? When accepting it went to banking site setting up electronic deposit?
Resolved! About Setup Service Fee
Hello. I upgraded phone plane and bought new phone 2 weeks agoI checked my new bill and there was $50 of the "Setup service fee"I think I never listened about this information with customer service representative Most important questions is is this ...
Resolved! How Much does email to SMS text cost?
I'm curious how much the service costs to receive a text message when someone emails (mynumber)@fido.ca? I see that this is a service, but I can't find out how much it is? Is it included in monthly plans? Thanks,
What is this mobile number?
I'm a new Fido user and I got this email that confirms my fido account. On the email, they have a mobile number underneath the account summary but the mobile number they have written here is not my cell number so what is this number for?
