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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Drastic plan increase
I see that my mobile plan cost has increased drastically without any notice within a month. This is ridiculous
Resolved! Roaming charges
I put my plan on pause since I am travelling abroad to Australia. I have a new sim, a new number, why am I still getting charged for roaming when I paused it and am paying for my Australian sim and not my Canadian phone plan?
Fido Not Removing Returned Phone off Account, Need Advice.
Hi,I have a situation I need some advice and help with. A month ago I went to the Apple Store to buy an iPhone 16 Pro. I’m a Rogers customer but the associate couldn’t do a phone since I’m Rogers RPP so they suggested I get a phone on Fido. So I took...
Resolved! Claim about 1000 minutes Long Distance Calls "IT IS A TRAP"
I feel like I've been deceived by FIDO.I recently activated a promotional offer in March that advertised 1000 minutes of free long-distance (LD) calls.However, the offer failed to mention that it only applied to specific countries.When I received my ...
Disappointment with fido at its peak
So I was a new customer I signed up with fido on 26th august with a plan of $39 per month with 50gb and unlimited texts and calls in canada. The agent through whom I bought also added international minutes for my country i.e: PAKISTAN, in the plan as...
