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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! activate new sim card but cannot receive text currently
Fido,I would like to activate my new simcard, as I dont have access to the old sim anymore.But if the manage sim section, it requires receiving a text before proceed to entering the page for activation. Please advise on how to get around this issue. ...
Error transferring number
Hi I've been trying to transfer my number after receiving the Fido sims but an error occurred with the pin and the transfer is stuck. I tried calling 3 times with more than 3 hour hold wait times. I went into a Fido store and they just said I have to...
Mobile price increase for march '25
Experiencing price increase again in last 6 months! No explanation why!
Scammed by Rogers Ambassador.
I was contacted by Fido Ambassador program to come back to Fido end of Jan 2025. While I agreed to bring over my number and my wife's number, the agent sneaked in another line without consent. I did not check this until I got the bill. Called Fido an...
Resolved! Fido Scam and the Specialist Can't trust customer
I was outside of Canada with my phone cellular data is off and roaming feature is off too. Fido bill shows that I have used 54kb data in total for three days, and Fido charged me $50 dollars for that. My cellphone history shows no data being used for...
