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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
3GB Basic Plan - BYOP
The so-called "3GB Basic Plan - BYOP" appears in the Data, Text & Talk section, but it doesn't mention explicitly that it includes free texting (only Canada-wide calling), and the "Basic" part is confusing, as this is associated with the limited 3G s...
Why is Fido Increasing Prices Without Any Changes?
I’ve been using Fido’s 20GB plan, which used to cost me $33, but now they’ve increased it to $42 without adding any extra benefits. The data remains the same, and I wasn’t informed of any valid reason for this price hike. Why are loyal customers bein...
How do I get refund if I mistakenly overpaid
If someone overpaid 3100 instead of 310 for fido bill, are they eligible to get a refund? If yes, then what is the procedure? I wish to continue with FIDO but paying 3100 and wait until it gets exhausted is not what I want.
Rude/weird scary phone call
I just had the most bizarre experience calling Fido. I called the main number on the customer support (multiple times now) to inquire about a charge on my bill. I get through to chat with someone live about billing and each time when I get put thro...
Resolved! LONG DISTANCE CHARGE SCAM!
I am furious. I keep getting long distance charges on my bill that I know for a fact I did not make! No one else uses my phone either. I have literally made one long distance call (in years) that deserved charges, ONE, and every bill since, I've had...
