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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Trying to upgrade phone through website...Not allowing me to do so
Anyone else having issues with Fido's website when trying to look at phones or try to upgrade their phone? I just get a message "Sorry! Something went wrong! We're working on fixing it as quickly as we can. Please check back in a few minutes." Plus, ...
Fraud?
Is NOREPLYTEC@fidomobile.caA leggit email addrees from FIDO?
Can you block unknown callers from leaving a voicemail?
My child has been having an issue over the last six months or so where they have been receiving harassing calls from a blocked or unknown number. We've gone through the process on their phone that will block private or unknown numbers from ringing th...
3GB Basic Plan - BYOP
The so-called "3GB Basic Plan - BYOP" appears in the Data, Text & Talk section, but it doesn't mention explicitly that it includes free texting (only Canada-wide calling), and the "Basic" part is confusing, as this is associated with the limited 3G s...
Why is Fido Increasing Prices Without Any Changes?
I’ve been using Fido’s 20GB plan, which used to cost me $33, but now they’ve increased it to $42 without adding any extra benefits. The data remains the same, and I wasn’t informed of any valid reason for this price hike. Why are loyal customers bein...
