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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! need number port today esim issues
Kiddo goes away for a week tomorrow morning but I recently ported out to fredom then winbacked to fido.I thought his Pixel3 was esim compatable but turns out its not for canadian devices.I have an unused physical sim from a few years back and figured...
Resolved! Looking to deactivate my account
Hi I am no longer in Canada and I want to deactivate my services please help me with it at the earliest
International Roaming
I am currently overseas till the 20th of July 2025 and DO NOT want international roaming on my cellphone from Fido. I require email correspondence from Fido regarding this instruction please.
Support ai broken
I have been trying to contact customer care since 20th of May 2025 I try about 15-20 times a day I've tried every method since then and no matter what I'm only connected to billing I've tried to schedule a call back and instead of scheduling a call b...
Forced to change compatible phone
The horrible customer service, they force me to change the phone otherwise I need to pay an extra $75 dollars for the bill, because my phone "does not support 4G". But it is not true several times I explained to contact center that I have One plus 9 ...
