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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Transferring number from Fizz Mobile?
So I had been using Fizz Mobile, which is owned by Vidéotron in Québec. When attempting to give my account number, apparently there are supposed to be two more digits to my account number. I have no clue of what these numbers could be... Has anyone e...
Resolved! Roaming Charges inside Canada 🍁
This post is to see how many people had the same issue as me. I did travel to Morden (is close to border but still Canada, received 2 calls while was there. Between 2 and 3, them we decide to go to US and crossed the border around 4:05 (we had to pay...
Fido discontinuing prepaid what about existing customers?
There's a message on the fido prepaid section that prepaid would be discontinued on December 16, 2024 Does this mean all existing customers on prepaid will lose their plans? What will they be transitioned to? Will fido simply just cut the cord? This ...
Customer support review
Well hello Fido community!I wasn't sure how to submit a review for the customer support team, so I figured I'd just pop it in here because this needed to be said.I've been with Fido for, 16 years now?! How the time flies. I started with them because ...
Deleting Voice Messages - they are being saved, not deleted when I press 77
To delete my voice messages, I press 77. That is not working. Instead of being deleted, when I press 77 my voice messages are becoming saved messages. How can I delete all the messages that are piling up in saved messages?
