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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido to Virgin Plus
Dear Fido Team, I have been a loyal Fido customer for over two years and have always appreciated your services. However, I recently had to switch to Virgin Plus as their plans were more affordable for my needs. Before making this decision, I reache...
Overseas Service
What do I have to do to get service added to my IPhone for 14 days in Portugual?
I was convinced at a Fido Store to apply for a RogersBank Credit card which (he said) offers 5 free “Roam Days”
I was talked into applying for a Rogers Bank Credit card because of higher cash backs and (he said) 5 free International Roam Days, which I've since found out do not apply to Fido customers. I'm in Europe and had planned on using those free days but ...
Mobile Data LTE isnt working
im not sure whats wrong but since the morning of 2024 12 21, my data has been slow to the point of just not working, ive checked my profile i still have 57 gb left to use on my data plan, i dont have a single restriction on my account. fidos services...
Mobile Data isnt working
I get a notification "login required" and when I click on it nothing happen, I tried everything rebooted the phone, resetting network, clearing cache I even switched phones and the problem presist, this started yesterday evening and it's on today
