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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Aligning My Phone Plan to our Personna
I want to better understand how Fido/Rogers identifies the best phone plan for my persona/demographic. I'm a long-time customer (25+ years) and my plan current plan offers me full services with 10GB of Data. Today's great mail offer suggests that I u...
Resolved! how can i delete my Fido account?
im going to get a new 5S locked to Fido,and i want a new number,i dont want this numer which im using now(it is Fido number).so how can i delete my number?i pay monthly,of course i will pay the rest of the fee.but now how can i delete my old account?...
Resolved! Fido MACC charge on mastercard
I have an additional charge on my credit card for the same amount as my monthly mobile plan, with the description Fido MACC. What could this be for??? It does not show on my account online. I was in Mexico 2 weeks before the date of this- could t...
My bill went up but i didn't change a thing?
Has this happened to anyone else? I'm on a byop plan, been the same since I signed up, no device contract, no overage, I didn't take off autopay, I'm not overdue on anything and I've always paid on time. I changed nothing at all. I really can't affor...
Plan Change Pending
I have been trying to look at my offers and upgrade my phone since Sunday. I decided to change my plan and now I am in "plan change pending". Have spent hours on the phone. I am going into a store front tomorrow. If they can't resolve it, I will just...
