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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Device ordered online for pickup but no email after two days
I ordered a new device online supposedly for pickup from a store near me. When I ordered the site said it was available for pickup that's why I ordered it. Now two days has gone and I haven't received a "Ready for Pickup" email yet, with the tracki...
Resolved! Is there a way to track which days you've been roaming?
I'm currently abroad. I had no choice but to roam on my first day, so I'm expecting a charge. I bought a local sim card for a secondary phone and turned off my data on my Fido phone but apparently, I'm still roaming. I'd like to be able to track the ...
Data Roam Pass
Hi. I just purchased the 30 day Data Roam Pass for $60. I got an email that it went through and it is also showing up under my account. However when I turned my phone on in the US I got a text from Fido saying "Welcome to the US, you will be charged ...
How to change Voicemail language?
Hello I am eligible for the accessibility discount again for my upgraded phone & they gave me visual voicemail again BUT the greeting I get that prompts me to enter my password and the number sign to retrieve my messages is in french. How do I chan...
My monthly plan is higher than expected
I just switched to fido 3 week ago and add one line into my account. When i come with service staff, he recoment for me like 1 line around $40/ month and second line around $20/ month but when the first bill coming. I very shock because 2 lines the s...
