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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Stay on the current BYOP plan and purchase a new phone.
I have a 20GB Talk & Text - BYOP plan with a 200 International LD Minutes add-on. I ordered a new phone while keeping my current plan. Here is the cart summary: After I ordered I got the following email:What will my final monthly fee be?
Incorrect Service Charges & Misleading Information
Dear Fido Customer Support,I received a call from a Fido agent in December who offered me a $39 plan with a $10 discount and an additional $10 discount. To ensure clarity, I specifically asked twice—on the same day and again the next day—whether ther...
Resolved! Is it a Fido scam?
Today i got the call from the following numbers mentioning that they are from Fido Promotion Team, and they made me to order iphone16 Pro. 438 595 3988604 265 1717 Above number is valid FIDO number?
Lost sim
Hi, I lost my sim out of canada at the moment, can I get a new one with the same number?
Resolved! I NEED TO GET IN CONTACT WITH THE FIDO PRESIDENT EMAIL - PHONE
FIDO IS SUCH DISAPOINTMENT AND THE REPS ARE HORRIBLE LIARSI have been trying to get some help and no-one has helped me. I have been a customer for many years and renewed my contract several times with Fido. I am a valued customer and really enjoye...
