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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24104 Views
  • 0 replies
  • 8 likes

Bill

My name Skliar  Serhii.Account number 976193623. Last month I corrected my bill and blocked the phone number that was a spare, I don't need it, I also blocked access to the tablet because it is very expensive. I did all this in Fido. The bill for las...

Serh by I'm a participant level 1
  • 127 Views
  • 1 replies
  • 0 likes

Resolved! Roam like a pro.

How can I access the Roam Like a Pro offer? A few of my coworkers have taken advantage of the $50 deal for 6 months of unlimited US roaming. Would it be possible for me to receive this offer as well?

Quibble by I'm a participant level 1
  • 162 Views
  • 1 replies
  • 0 likes

Resolved! Urgent Request for Roaming Charges Discrepancy

Hello,I am writing to express my extreme frustration and dissatisfaction with the charges I’ve received on my recent bill. My Fido account number is 9-3682-7385.On Friday, December 6, 2024, I arrived overseas and ensured my phone’s cellular was turne...

936827385 by I'm a participant level 1
  • 215 Views
  • 1 replies
  • 0 likes

Misleading information

I left the country to go traveling. In every country I landed I received multiple texts claiming I'd spend only $15/day on roaming. I switched it off mainly, and only used it twice briefly (I used a whopping 7MB). I then received an alert that I had ...

Cam03 by I'm a participant level 2
  • 230 Views
  • 2 replies
  • 0 likes