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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Unable to set up wifi calling
Hello, I'm trying to thanks sigh calling on an iPhone 11. When I try to turn it on, I see this. And then spinner never stops even after ten minutes. How can I enable wifi calling?
Resolved! Account Cancellation from Abroad
Hey Fido, i am a Fido user and i want to cancel my current Fido account as i have left Canada for good and am abroad and i am unable to cancel my account via calling customer support services. And I also need to pay a bill of 435 cad and my credit ca...
Who do I contact to authorize a new sim card when my phone is lost
last time i lost my phone i had to phone a certain number and let them know i lost my phone and to get a new sim card but i cant find the number anywhere!
I have redmi note 9 pro max phone supporting 4g network still I received mail that you are using 3g network
I have redmi note 9 pro max phone supporting 4g network still I received mail that you are using 3g network and you will be charged $3 after may 4th 2025.Here i am attaching my phone screenshot where you can see it is using LTE
No network, no service
My phone randomly loses service. There's no pattern. Sometimes I have no service for the whole day. Sometimes it' just for a few hours. There would be no service or network no matter how many times I restart my phone. I even got a new sim card and st...
