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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Account get hacked and Purchase an Iphone.
My account was hacked by the scammer and purchase a new iPhone15. I immediadely called the customer service (6:47pm) right after receieving the purchase mail (6:46pm). I waited over an hour without any representative availiable while trying using t...
Resolved! Different data on numbers in same account and same plan
I have 3 lines/numbers in my account for 3 family members. All the lines are on exact same plan 100GB, Talk & Text - Plus. Last month got an offer of 50GB additional data for only 2 lines and not the 3rd. How can I get for the 3rd also?
Resolved! Pre-authorized credit card
Hello there,I am really confused, I changed my payment method to the pre-authorized credit card payment on Oct 7, and my next billing is on Oct 15. I just logged in to my Fido app and I found I still owe the Oct billing. Because I don't want to make ...
Resolved! Prepaid account usage
i have prepay acct, i cannot see my usage nor my bill , i used to see them. Being prepaid customer i cannot speak to anyone to find out why this is. Can anyone help
Coverage Complaint (just venting and I'll be finding a new provider)
There's no discussion to be had here, so I am not looking to chat with a representative. I'll just leave this here and then I will be looking for a new cell provider. I received notification that I was accessing the Fido Extended Coverage zone too mu...
