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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24141 Views
  • 0 replies
  • 8 likes

Payment Program promotion

Hello!I am planning to upgrade my plan online. I am wondering if ever I change my plan, will I still get the payment program promotion credit? Thanks

778CMA by I'm a participant level 1
  • 512 Views
  • 1 replies
  • 0 likes

Resolved! unlimited Canada wide long distance

Hi I have a plan with 200 anytime minutes and unlimited Canada wide long distance. If I call any number long distance is it going to be debited from my 200 minutes?    

paulita by I'm a participant level 1
  • 13582 Views
  • 10 replies
  • 0 likes

Any plans to do something with spam SMS?

I moved to Canada 5 years ago and became Fido customer around the same time. The amount of SMS spam I receive here is just beyond any comprehension. What I don't understand is how Fido cannot block these mass messages. Somehow European carriers manag...

llkwmlkm by I'm a participant level 3
  • 1523 Views
  • 4 replies
  • 0 likes

Resolved! Fraud

 Yesterday, I received multiple calls from individuals claiming to be from Fido/Rogers. Just before their calls, I was checking out a new device offer for the Samsung Galaxy 24 Ultra. They mentioned seeing my order on my Fido account and offered the ...

1991boss by I'm a participant level 1
  • 1128 Views
  • 1 replies
  • 0 likes