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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How can I cancel my fido account?
I have left Canada due to changes in jobs and will not be back in several years, how can I cancel my account?
Lied to
Went to Costco for our phones every year, this will make our third contract in five years, always paid. Each year we take our phones in and get new phones under new contracts usually with about two months remaining on our current contracts, every yea...
Reactivate my phone number after cancellation
Hello,Can any one advise me here? If I cancel my service will I get 60 days time to reactivate the same number?Thank you.
What gives? My Bill jumped from $39 to $57.
When I became a new customer to fido I was given a 50gb plan that would have lasted a year. $39 every month. Got my bill yesterday and its $57. What kind of Increase big is that? Is it a mistake?
Add 2nd line to my account, cancel the first line.
Hello, I've been using Fido for 10 months with my own device (BYOD). Can I add a second line (BYOD) and then cancel the first line? I plan to activate the second line through My Account. Thank you.
