Hey @lcrpntrromane,
Thank you for reaching out!
Normally a refund cheque is automatically issued to the account holder's name and sent to the address on the file about 6 weeks after the final invoice is published. In case of an alternative address, the customer has to reach out to us. We're able to send refund cheques to international locations, however there may be limitations specific to each country.
That said, we can only refund the amount to the account holder. It's not possible to change names.
Had you requested the refund be sent to France for both accounts? And how did you pay your last bills on both accounts? (wireless and internet)
You should be able to cash the cheques overseas @lcrpntrromane as this is why we send them to international addresses.
Since you paid by credit card we can look to see if we can maybe refund your card. We're sending you a private message so we can check things out.
See you there 
