Walmart Gift Card / Amazon Gift Card

Service interruption


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Walmart Gift Card / Amazon Gift Card

Walmart Gift Card / Amazon Gift Card

SOLVED
mgn2000
I'm a Participant Level 1

Walmart Gift Card / Amazon Gift Card

When I signed up for Home Internet, There was an offer for a $150  Walmart or Amazon Gift Card. How I do I register for this card ?

Accepted Solution

Re: Walmart Gift Card / Amazon Gift Card

Solved by I'm Qualified Level 1

Hi @mgn2000,

 

Welcome to the Fido community!

 

Once you are eligible you will receive an e-mail invitation to complete the registration on myfidopromotions.com.

Check your spam/junk folder to make sure the email did not go there.

 

 

View solution in context
62 REPLIES 62
soreebaxo
I'm a Participant Level 2

Ok. I'm back again with still being disappointed. Contacted Fido and escalated my issue and they've told me it can take up to 4 weeks until someone contacts me..it's been more than that! I'm so sick and tired of going back and forth with Fido! I honestly can't even tell you how many times I've spoken to a rep. I signed up for the service in the beginning of September! It's the end of November! Clearly false advertisement!

Hey @soreebaxo !

 

I'm truly sorry to hear this. Sad

I can assure you that this offer is legitimate, and we definitely want you to benefit from it.

 

I'll send you a PM so we can further look into this together.

 

Talk soon. Smiley



soreebaxo
I'm a Participant Level 2

I've filled out the form 

bell_
I'm a Participant Level 2

I also haven't received my gift card. It's been 2 months since I've switched to Fido internet because of the promo but I haven't received any email, even in my spam folder. 

Hey @bell_  Very_Happy

 

Sorry to hear you're still waiting for your gift card! 

 

You can reach out to us here and we'll be happy to escalate this for you.

 

Alternatively, we can also send you a PM through the Community, if you prefer. Smiley



bell_
I'm a Participant Level 2

Please PM me

We're on it! Check your inbox Wink 



vincentcw
I'm a Participant Level 2

Same problem here. No email in either inbox or junk. Suppose to receive it a month ago.

Reached out to online agent and I was told "you will receive the email within 5 days" and that was over a week ago. Still got nothing.

Fido, what's the trick here?

Hey @vincentcw

 

I'll send you a PM so we can take a look at that together.

 

Talk to you soon Smiley



sean89
I'm a Participant Level 3

I've encountered the same issue where I am on week 9 and still no giftcard in site. May you please help me resolve?

Hey @sean89

 

I'll send you a PM. Talk to you soon!



sean89
I'm a Participant Level 3

Ok, thank you!

Moha20
I'm a Participant Level 3

I had the same problem, I didn't receive any email related to my gift card. I checked my spam emails as well. Your online chat is not working, you do not answer the customer service number. How a perfect service?!

Hey @Moha20,

 

We're here for our customers! 

 

Can you tell us is you signed up with an eligible package and if it was installed within 30 days of activation?

Also, has it been over 6 weeks since your services were activated with us?

 

I do want to assure you that if you meet all eligibility requirements, you will receive your gift card. 

 

Let us know.

 



sean89
I'm a Participant Level 3

I activated and setup by the end of September. It was for the eligible promotion package.

Moha20
I'm a Participant Level 3

Yes, my package includes a $150  Amazon/Walmart gift card. I activated my internet on 6 October. 

Hey @Moha20

 

I'll send you a PM so we can take a look into this together.

 

Talk to you soon!



Moha20
I'm a Participant Level 3

Someone sent me a PM and told me it takes 10 business days but after these days I still didn't give my gift card!!!! 
It's more than 3 months that I activated my account! 

Hello @Moha20,

 

Feel free to get back to our PM if you need help with your account. 

 

 



Moha20
I'm a Participant Level 3

You just wrote soms sentences and you are not doing anything for your customer!!! I sent abd PM several times and I didn't receive my gift card yet!

Such a great customer service! 
You just buy a time and don't do anything for your customer! 

Hi @Moha20

 

I have responded to your PM. We'll see you there.