Hey @Markos22 ! Sorry to hear about this, as we always aim to be transparent when it comes to what fees will show on your bill.We never want our customers to have bad surprises.
If you still have an unresolved situation, you can report it here. You...
Hey @mpsmyth As long as the original order isn't cancelled (by the customer), the price is honored!
There can be a delay with stock when it comes to pre-owned devices as we wait to receive them as returns. For any questions in regards to your parti...
Hey @hexaa
Sorry to hear that you're not able to use VoLTE on your device. Our BYOP plans can indeed be used with any phone, but features like VoLTE or Wi-Fi calling have technical requirements.
The requirements for VoLTE are explained here.
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Hey @coveringtheglob !We certainly don't wish to see you go. You should be able to reach customer service over the phone to discuss your bill, by dialing *611 on your Fido device.When it comes to Live Chat, you can either answer Jack's questions or r...
Hey @McG905 !
Welcome to the Community
It's definitely odd that it won't allow you to listen to the messages, as you should still be able to do so. Please reach out to customer service when you have a moment so they can look into this with you!
