Thread for reporting SMS spam

[Cawtau]

Hello,

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

  Thoughts?

Cheers

[Original_Lucy]

here's one that has me scratching my head. I can usually tell if it's legit right away .is this from Fido? Even I have to ask sometimes. 🤔

Hello Fido Customer ! Number :(604) 710-****. There seems to be changes to your account. Please verify here :http://fidoactivate.000webhostapp.com/

[Cawtau]

Hello Original_Lucy,

  Thanks for the information!

 That message would be SPAM as well. The domain (000webhostapp dot com) is for a free webhosting site. I'm doubtful Fido would resort to a free hosting site.

Hope this helps

Cheers

[Original_Lucy]

Right? Even though I knew it, I still thought twice about it. They're getting trickier to spot. Whenever you get one of these texts, don't ever click it. Always come here to check if it is legitimate. If it is, a mod or community member can always help. 👍 

[FidoAmanda]

You're right to check with the Community and anyone here wouldn't hesitate to let you know if the text you've received is legit! 

Stay skeptical, and stay safe, Original_Lucy!

[Rhart1]

Hello. I see from the board that Fido is working on this problem Spam (calls and Txt) See post from November 2017. We are now March 2018. How close to solving problem .

Thank You

[FidoRanya]

Hey @Rhart1 , 

Thanks for writing about this! 

We're thoroughly working on limiting the amount of spam on the network, rest assured!

What I suggest is to keep forwarding the content of the messages you receive to 7726 so we can keep blocking them on our end, that's the best way to make sure these messages stop. 

You can also take a look on our blog about scam for more information!

[Rhart1]

Hello

The number 7726 is what?

[FidoSaad]

Hey @Rhart1!

The number 7726 is short for SPAM. Once you’ve forwarded the message, you can safely delete it from your phone. for more info, click here.

Let us know if you have any questions.

[EFTC]

Please add this number into the SPAM list: +25254583045 

Thanks.

[FidoSaad]

Hey @EFTC

Only SMS can be forwarded to the 7726 number to report SPAM. If you've been receiving spam calls, don’t provide any personal info to the caller. Just report the call to the Canadian Anti-Fraud Centre by email or phone (1-888-495-8501) :).

[Scooby-Doo]

The world is full of scammers.

Thanks for helping us and sharing @FidoAmanda I feel awful you experienced this is horrible. 

Along the scam number, if you having these callbacks recorded it can be forwarded as a formal complaint to "true" RCMP.

Have a beautiful Friday! 

[Rosechild]

I got a text at 4:42 am today from 18197250199  stating I  have been overcharged by Fido. Is this authentic? Here is the text:

Fido Solutions lnc: Fido has sent you an transfer.
Your account has been overcharged. http://intermonllne.xyz

I tried calling the number back but a recording says it's "unavailable". The I'd says the number is from Quebec.

[FidoMegan]

Hey @Rosechild

I moved your post here as it's related.   

[Rosechild]

Thanks!

[conspicuous02]

I just received this text.  What should I do??

[Cawtau]

Hello Conspicuous02,

  Welcome to the community!

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

Hope this helps

Cheers

[wickie]

Appreciated the step-by-step info regarding reporting spam.

Also wish I could apologize to Fido for sending it twice since I wasn't sure about the process the first time. 

[FidoNick]

Thanks for reporting it @wickie! No worries about sending it twice  

[wickie]

Thanks for the reasurance, FidoNick ... and it was the instructions of FidoStephan that made it all that much clearer. 

- wickie

[FidoNick]

Always a pleasure @wickie! That's what we're here for  

[alexisdlopez]

Hello,

is the 7726 still a valid number where I can forward any spam text messages I am receiving?

Thanks!