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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


571 REPLIES 571

Right? Even though I knew it, I still thought twice about it. They're getting trickier to spot. Whenever you get one of these texts, don't ever click it. Always come here to check if it is legitimate. If it is, a mod or community member can always help. 👍 



You're right to check with the Community and anyone here wouldn't hesitate to let you know if the text you've received is legit! 

 

Stay skeptical, and stay safe, Original_Lucy!



Rhart1
I'm a participant level 2
I'm a participant level 2

Hello. I see from the board that Fido is working on this problem Spam (calls and Txt) See post from November 2017. We are now March 2018. How close to solving problem .

Thank You

FidoRanya
Former Moderator
Former Moderator

Hey @Rhart1

 

Thanks for writing about this! 

 

We're thoroughly working on limiting the amount of spam on the network, rest assured!

 

What I suggest is to keep forwarding the content of the messages you receive to 7726 so we can keep blocking them on our end, that's the best way to make sure these messages stop. 

 

You can also take a look on our blog about scam for more information!



Rhart1
I'm a participant level 2
I'm a participant level 2

Hello

The number 7726 is what?

FidoSaad
Former Moderator
Former Moderator

Hey @Rhart1!

 

The number 7726 is short for SPAM. Once you’ve forwarded the message, you can safely delete it from your phone. for more info, click here.

 

Let us know if you have any questions.



EFTC
I'm qualified level 1
I'm qualified level 1

Please add this number into the SPAM list: +25254583045 

 

Thanks.

FidoSaad
Former Moderator
Former Moderator

Hey @EFTC

 

Only SMS can be forwarded to the 7726 number to report SPAM. If you've been receiving spam calls, don’t provide any personal info to the caller. Just report the call to the Canadian Anti-Fraud Centre by email or phone (1-888-495-8501) :).



Scooby-Doo
I'm qualified level 1
I'm qualified level 1

The world is full of scammers.

Thanks for helping us and sharing @FidoAmanda I feel awful you experienced this is horrible. 

 

Along the scam number, if you having these callbacks recorded it can be forwarded as a formal complaint to "true" RCMP.

 

Have a beautiful Friday! 

 

Rosechild
I'm a participant level 2
I'm a participant level 2

I got a text at 4:42 am today from 18197250199  stating I  have been overcharged by Fido. Is this authentic? Here is the text:

Fido Solutions lnc: Fido has sent you an transfer.
Your account has been overcharged. http://intermonllne.xyz

 

I tried calling the number back but a recording says it's "unavailable". The I'd says the number is from Quebec.

Hey @Rosechild

 

I moved your post here as it's related.  Smiley 



Rosechild
I'm a participant level 2
I'm a participant level 2

Thanks!

conspicuous02
I'm a participant level 1
I'm a participant level 1

ED0F47A5-0052-4B53-A0B4-61B3BF6C0FE8.jpeg

 

I just received this text.  What should I do??

Hello Conspicuous02,

 

  Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers


wickie
I'm helpful level 1
I'm helpful level 1

Appreciated the step-by-step info regarding reporting spam.

Also wish I could apologize to Fido for sending it twice since I wasn't sure about the process the first time. 

FidoNick
Former Moderator
Former Moderator

Thanks for reporting it @wickie! No worries about sending it twice Smiley 



wickie
I'm helpful level 1
I'm helpful level 1

Thanks for the reasurance, FidoNick ... and it was the instructions of FidoStephan that made it all that much clearer. 

- wickie

FidoNick
Former Moderator
Former Moderator

Always a pleasure @wickie! That's what we're here for Smiley 



alexisdlopez
I'm a participant level 1
I'm a participant level 1

Hello,

 

is the 7726 still a valid number where I can forward any spam text messages I am receiving?

 

Thanks!

Scooby-Doo
I'm qualified level 1
I'm qualified level 1

Hi friend @alexisdlopez

 

Yes 7726 is still on absolutely text  paste the spam to them also. 

We post spam here too thanks to @Cawtau  the community members following this thread can then be aware as well.

 

Thanks & Happy weekend to you!

xjia
I'm a participant level 3
I'm a participant level 3

Dear Fido officer,

I just received an meaage to inform me fido overcharged me $113.57, so they refund money to me, and they ask me to log in my bank account. I will show u the picture, and I want to know this message is really from Fido or is false message. Please reply me as soon as possible, thank you.

67F0FA25-3228-4000-8E53-3B45EE3453C5.png

 

BBF35B11-3659-4861-BA3F-0E57DC97456F.png