Thread for reporting SMS spam

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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Former Moderator FidoManuel
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Re: Thread for reporting SMS spam

Thanks for the information @marct65!



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I'm a Participant Level 1 fdboucher
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Just received a phishing text message:

Je viens tout juste de recevoir un texto de phishing sur mon téléphone cellulaire:

 

"Message de la part de Fido: votre compte en ligne a été bloqué pour des raisons de sécurité. Connectez vous à partir du lien suivant : reactivationservices.com"

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MVP
MVP

Re: Thread for reporting SMS spam

Salut Fdboucher,

 

  Bienvenue dans la communauté!

 

  Merci pour l'information!

 

 À bientôt!

 


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I'm a Contributor Level 1 Chocobi
I'm a Contributor Level 1

Re: Thread for reporting SMS spam

IMG_0608[1].PNG

here is nother one.

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Moderator (inactive) FidoFaiza
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Re: Thread for reporting SMS spam

Thanks for flagging it, @Chocobi.

 



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Community Specialist
Community Specialist
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Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!



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I'm a Legend Level 1
I'm a Legend Level 1

Re: Thread for reporting SMS spam

@FidoStephen the only problem with forwarding the message is that it will do just that forward the message and not the number it is coming from, don't you need the number?

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @KAPABLE-K

 

Thank you for pointing this out. We're using this new method to flag these kinds of messages, for the time being it doesn't seem like we'll need more information other than just having the text message forwarded. Smiley 


We'll be sure to keep this thread up to date if there's any changes on this. 



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MVP
MVP

Re: Thread for reporting SMS spam


FidoPierre wrote:...We're using this new method to flag these kinds of messages, for the time being it doesn't seem like we'll need more information other than just having the text message forwarded... 

Hello,

 

  Makes sense considering a good proportion of these SMS spam are sent using spoofed numbers...

 

Cheers



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I'm a Participant Level 1 mxmbulat
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Re: Thread for reporting SMS spam

Screen Shot 2017-03-22 at 7.42.32 PM.png

Received this nonsense... 

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