Thread for reporting SMS spam

Reply
MVP
MVP

Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

View solution in context
Flag this to a Moderator
Message 1 of 393
120,253 Views
Highlighted
Community Specialist
Community Specialist
Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!



Flag this to a Moderator
Message 76 of 393
7,288 Views
I'm a Legend Level 1
I'm a Legend Level 1

Re: Thread for reporting SMS spam

@FidoStephen the only problem with forwarding the message is that it will do just that forward the message and not the number it is coming from, don't you need the number?

Flag this to a Moderator
Message 77 of 393
7,284 Views
Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @KAPABLE-K

 

Thank you for pointing this out. We're using this new method to flag these kinds of messages, for the time being it doesn't seem like we'll need more information other than just having the text message forwarded. Smiley 


We'll be sure to keep this thread up to date if there's any changes on this. 



Flag this to a Moderator
Message 78 of 393
7,263 Views
MVP
MVP

Re: Thread for reporting SMS spam


FidoPierre wrote:...We're using this new method to flag these kinds of messages, for the time being it doesn't seem like we'll need more information other than just having the text message forwarded... 

Hello,

 

  Makes sense considering a good proportion of these SMS spam are sent using spoofed numbers...

 

Cheers



Flag this to a Moderator
Message 79 of 393
7,254 Views
I'm a Participant Level 1 mxmbulat
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Screen Shot 2017-03-22 at 7.42.32 PM.png

Received this nonsense... 

Flag this to a Moderator
Message 80 of 393
7,176 Views
Former Moderator FidoTerry
Former Moderator

Re: Thread for reporting SMS spam

Welcome to the community @mxmbulat

 

 

Thanks for sharing and don't forget to forward it to 7726. Smiley



Flag this to a Moderator
Message 81 of 393
5,828 Views
I'm a Participant Level 2 Pirata
I'm a Participant Level 2

Re: Thread for reporting SMS spam

+1 587-334-0289
Place our AD on your Vehicle and Earn $340 wkly for more details
email us at ad@deerparkspringswater.com
Flag this to a Moderator
Message 82 of 393
5,775 Views
MVP
MVP

Re: Thread for reporting SMS spam

Hello Pirata,

 

  Thanks for the information!

 

  Were you able to forward the message to 7726 (SPAM)?

 

Cheers



Flag this to a Moderator
Message 83 of 393
5,757 Views
I'm a Participant Level 2 gjkgh
I'm a Participant Level 2

Re: Thread for reporting SMS spam

A few minutes ago
Screenshot_20170327-174402.png

Flag this to a Moderator
Message 84 of 393
5,702 Views
MVP
MVP

Re: Thread for reporting SMS spam

Hello Gjkgh,

 

  Welcome to the community!

 

  Thanks for the information! Did you get a chance to forward it to 7726 (SPAM) as well?

 

Cheers



Flag this to a Moderator
Message 85 of 393
5,695 Views
I'm a Participant Level 2 gjkgh
I'm a Participant Level 2

Re: Thread for reporting SMS spam


 Did you get a chance to forward it to 7726 (SPAM) as well?


Just did.

Flag this to a Moderator
Message 86 of 393
5,670 Views
I'm a Participant Level 1 redbulldz
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Hello,

 

I just got a text message from the number +17092970485 saying : "FIDO Communications Partneship hassent you Interac E-transfer Refund Rewards, Please Accept or Decline the transfer below : http://fidomobility-rewards.com"

 

It looks very suspicious as Fido would inject any discount on my balance and not asking me to connect with my bank credentials.

 

I assume this is a scam but i just wanted to confirm and flag this trap.

 

Thanks

 

 

Flag this to a Moderator
Message 87 of 393
5,612 Views
Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @redbulldz,

 

Welcome to the Community! Smiley

 

I went ahead and moved your post in this thread here as it seems to fit well. You are correct in your assumptions and this message is not from us. If you can forward us this spam SMS to 7726, we'll make sure it gets to the right people to look into this.

 

You can also read more about these kinds of messages right here.



Flag this to a Moderator
Message 88 of 393
5,599 Views
I'm a Participant Level 1 danitouffaha
I'm a Participant Level 1

Thread for reporting SMS spam

I received a txt msg that my online account was deactivated and that I have to go to http://www.validation-comptes.com/ to unlock it.

Please be aware of this, the site is not an official Fido website and it is most likely to be a phising scam.

 

thanks

 

 

 

Flag this to a Moderator
Message 89 of 393
5,405 Views
Former Moderator FidoChristina
Former Moderator

Re: Thread for reporting SMS spam

Thanks for sharing everyone Smiley

 

@danitouffaha Welcome to the community Smiley I moved your post here since we already had an ongooing tread about this.

 

 

Cheers!



Flag this to a Moderator
Message 90 of 393
5,397 Views