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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 401707 Views
  • 529 replies
  • 10 likes

Please prove your contests are real

I see 'George B.' from Scarborough won the 1 year of free service in both June and July of this year.  And a 'Mary Ann S.'  managed the same feat.  I know a lot of us don't believe there are actual winners to your contests and things like this sure d...

Mack97 by • I'm a participant level 2
  • 302 Views
  • 1 replies
  • 0 likes

billing issue

Worst customer service and they over charged me for no fault of mineI had 40 dollar plan with 10gb data and 1000 international callingOn aug 14 i upgraded my device to iphone 13 for which my plan was switched to 45 dollar plan for 25 gb and my 1000 m...

rimitparekh by • I'm a participant level 2
  • 342 Views
  • 1 replies
  • 0 likes

Resolved! Ask for extra credit due to the outage

I am a very loyalty customer with fido over 7 years, the July 8th outage gave my life and work huge impact and I feel so frustrated about the service. I have invited my husband to joint fido too, so our family totally lost at that days. Also, I am no...

shuzaizai by • I'm a participant level 1
  • 2258 Views
  • 4 replies
  • 1 likes
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