Hi there. I have tried it with both. I have a support ticket with Fido for it but not sure how long it will take to get this issue fixed. If anyone has any other ideas it would be great I would love to use Data Bytes.
The same is happening with me. I've tried all options: Wi-Fi, LTE, 3G, reinstalling, resetting all settings, and rebooting. Nothing works. I can log in through fido.ca. I ported 3 number from Rogers. Was able to authorize only 1.